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Loving this AI revolution so far
(sh.itjust.works)
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this post was submitted on 05 Nov 2023
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It probably won't always work, but pressing 0 is usually a "hidden" option that'll connect you to a human. It used to be used to connect people to an operator, and many companies still use it that way, even if they don't advertise it.
Related XKCD: https://xkcd.com/806/
I've been encountering fewer and fewer of those that still work lately. Most IVR systems I've interacted with just disconnect you if they can't understand your input.
I've had plenty get really snarky when you try to do that. The prompt will pause then just restart the speech.