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this post was submitted on 06 Nov 2023
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There are the mandated penalties for late arrivals. Diverting could result in a 24h delay for ~250 passengers which could mean a 250k fine
Except despite all the BS reasons AC says flights are outside of their control, this one is definitely outside their control.
So that doesn't hold.I wonder what their decision was based on.
Oh wow, that's like a whole minute worth of revenue for them
Cost to divert was estimated at $900,000 in the article. Decision was based for the air medical contractor in the article.
One improvement I can immediately see, is to put the ground medical team in contact directly with the head flight attendant, rather than having communications filtered by the pilot. Each rebroadcast reduces communication accuracy.