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this post was submitted on 12 Nov 2023
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Mildly Infuriating
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I had a Philips Sonicare with an embedded battery that I had to replace through warranty service because it failed within a year. They did not want the old one back so I had to take it to electronics recycling. I’m sure a lot of people would have just thrown away the defective one. And if you check YouTube, you’ll see a lot of videos on how to repair these, because they have a high failure rate.
To be fair, I've only ever used Braun (OralB) brushes. Philips is generally a pretty decent brand so I'm surprised their brushes suck.
That said, I'd not recommend the base-line OralB brushes. I had a OralB Vitality 100 a couple of years ago, which only cost me like $25 when I bought it. At some point decided to upgrade to a Oral-B Pro 3, which cost around $60 and the difference is night and day. Motor is much better, the pressure warning was helpful (I had no idea I pressed way too hard) and the battery lasts longer.
I seriously doubt that the ultra-expensive 3D imagery app-control AI bullshit that cost in the $2-300 is as big of an upgrade.
Philips used to be a pretty decent brand, it's gone down big time over the last decade. Ask me how I know.
How do you know?
That was rhetorical.
But since we're all gathered here... I used to buy a lot of their stuff, and, well, now I don't because they've gone to shit.
Sorry, I thought you wanted someone to ask
I’ve gone through at least 5 or so Philips sonicare brushes, and it’s almost universally the linkage to the brush head that fails. Seems like they can’t handle the vibration for more than a couple years.
The buttons aren’t terribly insulated from water/other crap too, but honestly I’ve never had them fail, so it’s certainly not that huge of a concern