Yep. Having worked in the industry for a long time, including trying to transition to EMR and such, I get this. In Japan, one of the reason fax machines are still important that is not often talked about is that they generally have a bank of pre-programmed numbers. This is seen as a way to reduce the chance of exposing PII to others by accident. This is not wrong, but the same could be implemented for other systems such as email (or the host of EDI that exist). I literally just had a training that said we should not even send a fax ourselves, but have someone observe that we hit the correct pre-programmed button for it.