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[-] Sneptaur@pawb.social 109 points 2 years ago

But half of their modern printers require a monthly paid subscription to even function. They need to stop doing that.

[-] gregorum@lemm.ee 81 points 2 years ago

people need to stop buying HP printers

[-] Hyperreality@kbin.social 95 points 2 years ago

They did.

They now rent them through a monthly paid subscription.

[-] gregorum@lemm.ee 28 points 2 years ago

zing!

so shitty, though

[-] Assman@sh.itjust.works 17 points 2 years ago

Hang on, I've had the same Brother laser printer for 10 years. Are you telling me there are for real subscription services for printers now?

[-] Darkassassin07@lemmy.ca 16 points 2 years ago

Yup, a subscription that sends you ink and paper as needed (printer reports you need ink soon, sends an order automatically)

Some are even billed per-page printed.

If you cancel or remove your payment method: the ink you currently have stops working.

[-] BearOfaTime@lemm.ee 10 points 2 years ago

Yep.

HP is especially known for pushing ink subscriptions. There was some news about it recently, which is why this article exists, he's justifying their shitty behaviour.

[-] Assman@sh.itjust.works 3 points 2 years ago

Well I for one am disgusted

[-] Sneptaur@pawb.social 4 points 2 years ago

There have always been for all brands, but they are usually part of a leasing contract for businesses. The new thing is that HP is trying to trick consumers into similar contracts even though most have no need for it.

[-] sorghum@sh.itjust.works 4 points 2 years ago

Amateur, I have my HL5170DN from 2006 still going strong

[-] Assman@sh.itjust.works 3 points 2 years ago* (last edited 2 years ago)

I mean I use the thing like once a year. By some miracle I've never changed the toner (ink? Not sure, never bought it)

[-] sorghum@sh.itjust.works 2 points 2 years ago

Here's my maintenance page, I'm not a heavy user, but when I do print, it's usually a sizable job.

[-] NaoPb@eviltoast.org 2 points 2 years ago

Is that drum info not reading right or is it due for a replacement?

[-] sorghum@sh.itjust.works 2 points 2 years ago

It needs to be replaced. It's about 15,000 pages past life expectancy

[-] NaoPb@eviltoast.org 1 points 2 years ago

Ah, that explains it.

[-] knotthatone@lemmy.one -3 points 2 years ago

The ink plan isn't required, you can still use regular cartridges.

[-] greybeard@lemmy.one 15 points 2 years ago

But they do require you create an account and register the printer before it will function with their newer consumer printers.

[-] PinkPanther@sh.itjust.works 4 points 2 years ago

Wait, what? I've never heard about this before. It doesn't change my mind that HP can go fuck themselves. I boycott because they have shit products and customer support. And I tell everyone I meet about it. Imagine me as a CrossFit vegan, only with an unhealthy hatred for HP.

[-] verity_kindle@sh.itjust.works 1 points 2 years ago

I like that analogy.

[-] Nollij@sopuli.xyz 3 points 2 years ago

Business/Enterprise printers too, at least some of them....

[-] Sneptaur@pawb.social 4 points 2 years ago

It depends on the model, some actually require some level of subscription to even function.

[-] knotthatone@lemmy.one 1 points 2 years ago
[-] Sneptaur@pawb.social 1 points 2 years ago

Any model that comes with an HP+ free trial subscription will stop working after the trial ends. You can then go out and buy “non instant ink” cartridges for a high price or you can sign up for their monthly subscription and get new ink and paper in the mail whenever it runs low. It’s a scummy aggressive marketing tactic.

this post was submitted on 07 Dec 2023
373 points (96.0% liked)

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