65
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 19 Dec 2023
65 points (97.1% liked)
Ask Lemmy
26826 readers
538 users here now
A Fediverse community for open-ended, thought provoking questions
Please don't post about US Politics. If you need to do this, try !politicaldiscussion@lemmy.world
Rules: (interactive)
1) Be nice and; have fun
Doxxing, trolling, sealioning, racism, and toxicity are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them
2) All posts must end with a '?'
This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?
3) No spam
Please do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.
4) NSFW is okay, within reason
Just remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either !asklemmyafterdark@lemmy.world or !asklemmynsfw@lemmynsfw.com.
NSFW comments should be restricted to posts tagged [NSFW].
5) This is not a support community.
It is not a place for 'how do I?', type questions.
If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email info@lemmy.world. For other questions check our partnered communities list, or use the search function.
Reminder: The terms of service apply here too.
Partnered Communities:
Logo design credit goes to: tubbadu
founded 1 year ago
MODERATORS
20 year IT veteran here. What are your areas of interest?
Some potential areas:
I am interested in literally everything. I wanna learn more server stuff and phone systems especially. I am last in line to learn phones though. I do a lot of basic stuff with most of the things you've listed, though. I'm currently trying to fix the backups on a client's server and I'm actually making progress on my own.
So you want to advance to a higher level and have a broad interests?
You failed some MS cert exam?
You have a review coming up?
Broad interests. Don't miss the forest for the trees. Learn core concepts and things that are useful in many contexts rather than specifics. This is where a lot of newbies go wrong. E.g. don't learn about AD, learn LDAP and AD, OpenLDAP, DS389, will all come much easier. In most roles some basic programming with Python will come in handy. Once you learn to write code in one language, learning others comes a lot faster. Some worthwhile things to have a foundational grasp of: PKI and how it is used by SSH and TLS, a high level understanding of common network protocols. Peruse IETF RFCs for that. E.g. if you know how say DNS works, you can manage it using any DNS server software. Ditto http and web servers. You will need to learn configuration management SW and monitoring SW. I prefer salt stack and zabbix. There are many good choices.
Seriously learn PKI and TLS. I can recommend some good sources. TLS is used by pretty much everything to secure connections. Backup server to agent, browser to web server, AV to server, you name it.
Open Source is your friend, learn a bit about big projects. E.g. say you get good with backups and want to work for your favorite product vendor. That fancy backup appliance or cloud service is probably running Linux or FreeBSD on the metal and using something like Tomcat for the WebUI.
Learn a bit about licensing models. You will have to deal with it no matter what path you choose.
I wouldn't try to impress your supervisor. Chances are, they'll see through it. They may or may not care about their employees. Assume they don't. Don't assume the worst either. You can almost always trust interests. Their job in an MSP environment is to make sure contractual requirements are met and clients are happy. Focus on where your interests are aligned. Happy clients mean less headaches for you and your boss. I would let them lead the conversation, but focus on that aspect. If a lot of clients use X thing, mention that to your boss that you want to learn more about X thing as it will help you close tickets faster.
Solid! This reads like old-school wisdom from /r/sysadmin. Those folks really helped me kick start my career.