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Steam Deck user stung by second-hand market after Valve refuses help
(www.pcgamesn.com)
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this post was submitted on 04 Jan 2024
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It's completely ranged mate and it's how the system operates in Australia. Would not be surprised to hear of similar from the kiwis, cannucks, or euro's.
We require products to meet up with certain expectations, such as lasting a reasonable lifespan. No one in their right mind would buy a laptop or a console if they expected it to stop working after just one year.
And quickly comparing 2 tax calculators, I would be taking home less money in the US after taxes. I'm not sure how accurate the US one is, because their government doesn't offer any such service themselves it seems so I had to trust a 3rd party site but I guess those taxes are going towards good things like the military and not useless things like improving citizens lives so that's a small price to pay.
EU is a general 2-year minimum warranty. Not sure if there are any product specific rules for longer warranty, but yea the US situation is insane.
Your entirely unhinged laws are why everything costs twice as much there.
If the steam deck dies after a year, 99.9999999% of the time, it's because of you. The lifespan of a mobile electronic device is almost entirely a product of how it is treated. The Deck is built like a tank and can take heavy abuse. Warranty service is not life span, and longer default warranties on consumer electronics literally always mean that responsible customers are charged extra, up front, to subsidize idiots.
Not at all to do with us being a small population island nation in the arse end of the world. And electronics prices are almost at parity these days between the two countries (6.52% cheaper in US).
You've got weak rights and protections as a consumer, and you don't even have cheap prices like they do in China to justify it. That's gotta be embarrassing.
...warranty generally doesn't apply when a device is grossly mishandled. Surely that's obvious.
The difference in longevity isn't running it over with a car. It's the day to day handling of the device.
It is impossible for an obligatory long term warranty on a device a meaningful portion of customers abuse to not result in responsible owners paying more to subsidize bad ones. The number of devices between 1 to 5 years that fail due to manufacturer defects compared to abuse is far, far less than negligible.