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The Self-Checkout Nightmare May Finally Be Ending
(gizmodo.com)
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this post was submitted on 17 Jan 2024
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I'm just going to copy/paste my comments from the last article 2 days ago that was saying this same thing:
This is the ~~second~~ third article in the last month I've found here on the Fediverse pronouncing the death of self checkout and honestly I just don't see it. Most of the stores around me have only just recently expanded their self-checkout areas and I vastly prefer using it unless I've got more than 25 items.
I'd honestly probably stop going to a store that decided to not allow me to check out on my own. Small talk and having to make a minimum wage worker suffer through it is just not something I want when I'm running to the store for a gallon of milk. I vastly prefer being able to throw in some earbuds, get my shopping, check out, and get out to having to interact with anyone while I'm just trying get my shit.
It’s great at small stores where you’re getting a bag or two. At large grocery stores or Walmart like stores it’s annoying. There’s never enough space to put everything, it’s easy to mix things up if you have to put things back on the cart, and it takes twice as long because you have to unload and load while scanning. A couple of the grocery stores near me have scan guns that you can use while shopping and checkout right from. Walmart has this via their app if you pay for Walmart+, but they still make you go to self checkout to finish and wait in that damn line, and they still block the exit wanting to check your receipt which can gather a line. I avoid going to Walmart for all but a couple items that are super cheap. Even then I’ve paid more elsewhere because of how terrible the checkout experience is.
I don't think they can make you do the receipt check at the door if they aren't a membership club... I could be mistaken on that, but I've never submitted to that outside of Sam's and Costco since that's part of the agreement for membership
Legally they can't force you to show your receipt. But refusing to show it could constitute probable cause for employees to detain you while they sort things out(shopkeeper's privilege). Detaining you could constitute false imprisonment, though Colorado courts recently ruled Walmart not liable in that regard. The store could also choose to ban you.
Legally they can’t stop you, but they are doing it anyway. I haven’t tried ignoring them.