So you're telling me that capitalism works, and that it's working as intended.

I agree that this is a result of capitalism. But I would surmise that this is exactly the standard by which capitalism is based. Reduce complexity, reduce operating costs. That generally means that whatever you're making is going to be generic with no customizability and no ability to be repaired or changed by the end user. Complete vertical integration with optimizations in productivity, materials cost, and other operating expenses, all while charging "as much as the market will bear"