I never played any of those, or tabletop RPGs and it took me a long time to adjust to it.

I had to get out of the mindset of controlling a character, and more in the mindset of you're on the phone and telling them roughly what to do.

Things are sometimes supposed to fail, and the point is to rescue a shit situation by the skin of your teeth, several deaths and in desperate need of a long rest. You can get the results you want with some save scumming (and in fairness you can save mid-cutscene to make that work), it's just going to be mechanically more annoying than doing what they intend.

It's super annoying that whoever you enter a conversation with is doing all the actions. I'd have preferred a team effort in those things. Like maybe Lizzy stepping in for an intimidation check, or Gale for some intellect. You don't know what you need beforehand so if you're trying to get specific results, you'll be seeing the cutscene a lot.