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Air Canada must honor refund policy invented by airline’s chatbot
(arstechnica.com)
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this post was submitted on 16 Feb 2024
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You know something you never hear? Someone speak positively of Air Canada. They seem to be just as evil as United.
I once had a charge for Air Canada on my credit card. I immediately called in to the fraud number and said my number had been stolen. They asked me how I knew. I said I would never in my life fly on Air Canada unless there was no choice. They laughed and canceled the charge.
I'm always disappointed they can represent Canada and be so bad at the one thing they're supposed to do.
Sadly, their competition got bought-up and overnight turned into a soulless failboat the same as Air Canada or United.