Sync forgot about my Ultra purchase (lemm.ee)

submitted 8 months ago by shutyourj@lemm.ee to c/syncforlemmy@lemmy.world

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I paid for a lifetime purchase of Ultra back in April 2023 after Sync for Lemmy was released. Now suddenly Sync started showing me ads yesterday and asking if I want to buy Ultra. I have tried "Restore purchases" but it doesn't find anything. Has anyone else seen this or have any tricks to get it to remember I already paid?

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[-] redcalcium@lemmy.institute 6 points 8 months ago* (last edited 8 months ago)

Google play services often do this when you have multiple google accounts in your phone. The most surefire way to fix it is to reinstall from the same google account that purchase the subscription.

Edit: wait a minute, I'm pretty sure sync for lemmy was released on August. Sync for Reddit purchase doesn't carry over to Sync for Lemmy.