this is a difficult one.

for people (as well as myself) to understand nuance and the complicated nature of communication and interaction. our brains are good at filling in gaps of information, which is difficult for us to perceive. there is a complexity and sparsity of interpretations and perspective which we are largely incapable of realizing. this is largely due to the excess of knowledge and experiences in the world, which can be combined or perceived in countless different ways. we are especially ignorant to what we are ignorant of.

this means we exist in a high-dimensional battlefield ball of misunderstanding, misinterpretation, and unintended inability to convey what was intended.

when we say something to someone, we expect they understand what we mean, but often their interpretations of the words you use can vary highly in ways you could not have predicted from your perspective. as well you may fail to realize the existence of several things that the other party understands or believes, which influences their perspective on countless possible things that have influenced their interpretation of your words in a way that you can't understand, and wouldn't know to discover.

at the same time many people are more susceptible to statistically ensured trend setting. this is mostly popular with bad actors who don't mind saying whatever they know will "work" instead of trying to convince people of what is true or reasonable.

TLDR: we are more confident than we should be for almost everything. we also suck at communicating for reasons that are too complex to fully see or interpret. be patient and reasonable, as we are all missing information. a good mediator helps find gaps in perspective. try not to be controlled by your emotion or instinctual reactions to situations. be critical when interpreting new information.