When should you in fact: Ask to speak to a manager? (lemmy.world)

submitted 5 months ago by FatTony@lemmy.world to c/asklemmy@lemmy.world

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[-] Kolanaki@yiffit.net 31 points 5 months ago

When they say "I can't do that without a manager's approval" in response to your service query.
When you know the manager personally and just need to chat but can't find them.
When an employee has seriously fucked up.

[-] mojofrododojo@lemmy.world 17 points 5 months ago

when someone has gone above and beyond to offer great service.

this is the one I use most.

[-] meekah@lemmy.world 3 points 5 months ago

Hell yeah, I like that you're using it for something positive :)

[-] mojofrododojo@lemmy.world 2 points 5 months ago

I've worked in food service. people have no idea how grueling and cruel it is. I don't overly bitch about the bad service, but go out of my way to highlight the good.

[-] wolfpack86@lemmy.world 2 points 5 months ago

I did this at a restaurant on the way out, stopped a guy and asked if he was the manager. He immediately got a look of terror in his face as he said yes.

I told him I just wanted to compliment the waiter...

[-] mojofrododojo@lemmy.world 1 points 5 months ago

good on you.

[-] JustZ@lemmy.world -1 points 5 months ago* (last edited 5 months ago)

See you can take care yourself. You are obviously pretty rational. That's one thing for the list: "I am naturally rational and reasonable."

this post was submitted on 15 May 2024

79 points (95.4% liked)

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