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submitted 6 months ago by Sinfaen@beehaw.org to c/asklemmy@lemmy.ml

I put in a credit card application for Bilt and they want address and id verification via fax. They really want me to send a fax apparently

Most of my documents are virtual now, and I don't have a fax machine. I see that on Google play there are a variety of apps for sending faxes. Is this a good option to go through? Or should I print stuff and find a library with a fax machine

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[-] Mountaineer@aussie.zone 12 points 6 months ago

This requirement is designed to be hard, and as such is a major red flag to me.
What else is this company going to be difficult with?
Can i only get customer support or cancel my account in person, between 9-4 on the 2nd Friday of the month?
I would consider alternatives, if possible.

[-] Sinfaen@beehaw.org 6 points 6 months ago

Bilt is backed by Wells Fargo I'm pretty sure. All of their other communication has been through email, it's just this one thing

Context: I'm trying to get points for rent

[-] vk6flab@lemmy.radio 7 points 6 months ago

I'd email it as an attachment.

In Australia the local post office has fax facilities.

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this post was submitted on 29 May 2024
41 points (97.7% liked)

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