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The Distribution of Users’ Computer Skills: Worse Than You Think (2016)
(www.nngroup.com)
This is a most excellent place for technology news and articles.
Hahaha, no way that it could be even worse than what I think. I think almost everyone is an idiot.
No, it definitely is worse than you think, no matter how bad you think it is.
That's because it's continually getting worse.
It can't get worse than assuming everyone can hardly do the most basic shit.