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Why would you compare a tiny company like Fairphone to the largest Android manufacturer Samsung? That makes absolutely zero sense. Fairphone's net turnover for 2022 was €59 million. Samsung's net turnover for 2022 was $246 billion.
Because if they want to be a real player, they need to do better. FP is small but they also aren't shipping hundreds of devices. Defending them because one is small and one isn't, without taking the number of devices sold or supported, makes this point moot. Now if Sammy offered like two models worldwide so it's an even playing field, that'd be different.
At the end of the day, all I'm expecting is a reasonable timeframe for (major) updates, and 10 months ain't it, regardless of company.
Fairphone doesn't want to be a "real player", it wants to advocate for, and pursue, change within the industry. This is a company with a profit margin of 0.07% that spends a lot of its time and money on industry level activism like the Fair Cobalt Alliance it launched earlier this year.
You seem to have absolutely zero knowledge or understanding about Fairphone as a company and it is really showing in these weird criticisms and comparisons. It's not just another generic consumer electronics company trying to become the next Samsung or Apple.
So they want to be known as slow to release updates and in no rush to improve that, then? Another provider of devices that receives updates 'eventually'? That was fine a decade ago, but there's no excuse for it now. Trying to be better about sourcing and sustainability is good, but that doesn't detract from other factors. If they have too much on their plate, they shouldn't have added more.
Likewise, defending such behavior so strongly is 'really showing'. 10 months for a version bump when it takes others weeks is bad, I'm sorry that you think otherwise. Nothing you say changes that - not sales numbers, not net profits, no 'but they are small' avoidance tactics. They don't get a magic pass just because. It's become easier since their launch years ago to speed up this process; there's simply no excuse.
It doesn't take others weeks, only Samsung. Basically every other manufacturer is months behind. Motorola is a full year behind and it is one of the largest companies in the US. Fairphone's version upgrade schedule is not the outlier you seem to think it is.