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Proton just joined the AI clown car show
(proton.me)
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this post was submitted on 19 Jul 2024
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Is a paying customer not allowed to complain that they waste their time on chasing the next popular thing, instead of, I dunno, delivering important features promised years ago?
I might be naive, but given how often its being done I have to imagine that of all the project initiatives at Proton, adding LLMs is a relatively easy integration, when you compare it do developing a native application. Im sure theres been work at proton for a long time on those features, its just that the LLM team did this project quickly.
I do just want to point out that all the other paying customers also deserve the same say as you do, and in the survey linked multiple times in this thread this feature was the second-most requested feature of the Proton team by its users. It would be obtuse of the Proton team to ignore something a full third of its users want, no?
At 29% lmao. Also it wasn't a requested feature, it was an answer to a predefined poll.
That's how mass feature requests work. The company determines a set of possible new features, then ask their customers to vote on them. No one is going to sift through a million different unfeasible requests written by people who have absolutely no clue about development or the business structure. You are utterly delusional if you think that's how this normally works.
Are you saying people were obligated to select that option in the survey? This reads like you don't understand how polls work, and condescending to a stranger over an email client's customer survey results is a really weird thing to do...
New to Proton here. What important features were promised years ago?
Proton Drive Linux desktop client and system integration for Calendar on Android are the main ones I remember.
Thanks. Really interesting they dedicated an entire team to create some AI tools but decided to not create those things you mentioned. A drive program and a calendar program seems way more simple and straight forward.
An AI writing assistant was one of the most requested features in their community survey. Trying to construct an outrage narrative on behalf of the consumer doesn't really work when the consumer literally voted for this.
Outrage narrative? Are you talking about me, or you?
Are you actually a Proton user, or you just here to shitpost? Because there are features that were promised years ago and then forgotten about, because they aren't trendy enough.
Yes, I am a paying customer and have been for several years. I didn't vote for the feature myself and will not use it, but other people did so good for them. The Proton Mail team will be simultaneously working on multiple aspects of the service, and I'm sure there will be updates that I can enjoy in the future. I pay for the service because I want to use it today, not because I am waiting for a promised feature.
A whooping 30% of users requested it
Yes, it was the second most requested feature in the survey. Only one other feature was more requested and it was one that will likely take more time to implement.
not really. You don't get to decide what the company does if you are a paying customer. I am a paying customer and I want this. If you don't like it you can just use your money elsewhere