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As a former Disney cast member, I wholly support this protest and I truly hope they strike.
In worked from 2008-2016 and started at $9.05/hr. We got 2% a year in raises, but in that time new hires would start at higher wages and they wouldn't match the employees who had been there to the new employees wage. Brand new employees would make more than those that had been there years.
When Anaheim had a ballet measure to raise the minimum wage they raised a ton of cast members wages to $3 less than the measure in hopes they could discourage people to vote for it. Fortunately, the measure passed. However, during this period they didn't retain the yearly raises, everyone was raised to the exact same wage. Those who had been there 30 years (no exaggeration) made exactly the same as new hires.
They've gotten hostile to their employees and the "perks" that employees for have been slowly stripped away. Each year getting slightly worse. Which is a problem because new hires don't know how much better it used to be so they don't know what to demand anymore.
I knew cast members that used to live 6 or 8 people to a two bedroom apartment. Most worked multiple jobs. Many of the entertainers who play as the characters ended up injured from wearing the Mickey and other character costumes. Multiple who had to have surgery to treat those injuries.
They have let standards fall, hard. The parks aren't what they used to be and literally the only thing keeping them together is the cast. They try so fucking hard to bring the magic to guests each and every day. They have been kneecapped by management though. IMO, of all "attractions" at the parks, the cast are the best. And the one that management should be investing in the most. They are the differentiator between Disney and Knott's Berry Farm, Universal Studios, and Six Flags. However leadership has constantly worked to move interactions from Cast Members to their half baked app.
Understand that all these cast members do it because they love bringing the magic to the guests. They endure shitty pay, shitty management, and injury for the guests. They care so much about making the public and tourists happy. They deserve so much more.
I need to know more about "the Mickey" and the surgeries it caused.. was it too top heavy or something?
That's part of it, and the way it would sit on the shoulders. Lots of neck and spine issues. Then the hands would lead to repetitive stress injuries for some of their motions.