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this post was submitted on 01 Aug 2024
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Gamer's Nexus did at least one video on bad Newegg sale practices and customer service about 2 years ago. A fun watch if you like trainwreck stories.
A few years ago Newegg was bought by foreign investors and it's now a prime example of the various ways in which bad leadership, focused on short term profits, can damage a company in the long term. Newegg isn't the only company that is suffering from that short term thinking, but as it turns out, the audience for computer parts is a bit more critical and mobile than people who shop on Amazon, so Newegg has had a fast decline.
Is there a good alternative? I used to buy exclusively Newegg. It used to be so easy to put together a computer having a trusted source.
Microcenter
There's no Microcenters in Canada. Newegg's free shipping from their Canadian warehouse is next day for me so I'm happy using that.
Canada also has better consumer protection laws, so Newegg Canada is typically better to deal with.
Yep, I used to buy all my parts from there. Now I just use it to compare specs of similar parts and search for things because that all it's pretty much good for now. I'll go buy the parts else where