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Customer service be like
(lemmy.world)
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this post was submitted on 06 Aug 2023
498 points (91.5% liked)
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l couldn't care less about customer service people acting like they don't care but for the love of all fuck stop making me deal with machines that have the interactive capability of a fuckin see n say
As soon as I kill the line the chance of the first sound coming out of is is a groan about something they did is 75%.
You and me are the exception.
We try to do our research before calling customer service. Many non-technical people just call because they are unwilling or unable to research.
Tbf though: I can ask some very stupid questions at times while assuming only the best from the once around me. Am working on it but everyone is flawed to some degree. Nobodys perfect!
I work in customer service and you are correct. I have to show empathy even though I could care less. I feel like an actor at times.