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Telegram CEO charged in France for ‘allowing criminal activity’ on messaging app
(www.theguardian.com)
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this post was submitted on 28 Aug 2024
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Privacy
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MODERATORS
I'm saying that Telegram's moderators are not moderating stuff they should be moderating and that they have admitted they should be moderating. I know that it's not their fault, it's the small size of the team compared to almost a billion monthly active users, but still.
This part is directly Telegram's fault. If they cannot keep up with their moderation queue then they need a bigger moderation team. Preferably properly remunerated. There are news reports about how Facebook's sub-contracted moderators work for these extremely shitty companies who track them based on how many reviews a minute they do, and which causes extreme psychological damage to the workers both because of the extreme content they have to see as part of their jobs and the bad working conditions they must put up with.
Yes, basically every corporate social media site needs more moderators. A single person can barely moderate 200K users (cohost), so a platform with 900 million should probably have a trust and safety team larger than 30 or 60 (Durov didn't confirm it).