503
i really hate telecommunications companies
(lemmy.world)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 01 Sep 2024
503 points (91.6% liked)
A Boring Dystopia
9646 readers
491 users here now
Pictures, Videos, Articles showing just how boring it is to live in a dystopic society, or with signs of a dystopic society.
Rules (Subject to Change)
--Be a Decent Human Being
--Posting news articles: include the source name and exact title from article in your post title
--Posts must have something to do with the topic
--Zero tolerance for Racism/Sexism/Ableism/etc.
--No NSFW content
--Abide by the rules of lemmy.world
founded 1 year ago
MODERATORS
3 could be a minimum. And the issues won't be similar, they'll be just as random as anything else coming in. And their system to actually look up info and make changes will likely only work on one account at a time. It's possible, but unlikely that the system could use tabs to switch between accounts for chats. That would have required AT&T to actually do something to make the agents job easier, and would cost money to develop.
Their CRM software is a steaming pile of shit, but they can pull up multiple accounts at once.
Well, at least it can do the minimum. Not saying much still, but better than I expected from AT&T.
I wonder if that was actually from Cingular when they bought the old AT&T and decided to use the AT&T name instead going forwards.