147
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 07 Sep 2024
147 points (98.0% liked)
Ask Lemmy
27027 readers
1162 users here now
A Fediverse community for open-ended, thought provoking questions
Please don't post about US Politics. If you need to do this, try !politicaldiscussion@lemmy.world
Rules: (interactive)
1) Be nice and; have fun
Doxxing, trolling, sealioning, racism, and toxicity are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them
2) All posts must end with a '?'
This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?
3) No spam
Please do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.
4) NSFW is okay, within reason
Just remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either !asklemmyafterdark@lemmy.world or !asklemmynsfw@lemmynsfw.com.
NSFW comments should be restricted to posts tagged [NSFW].
5) This is not a support community.
It is not a place for 'how do I?', type questions.
If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email info@lemmy.world. For other questions check our partnered communities list, or use the search function.
Reminder: The terms of service apply here too.
Partnered Communities:
Logo design credit goes to: tubbadu
founded 1 year ago
MODERATORS
Work on diagnosing and fixing the problem first, worry about appointing blame later (if at all).
There exists a problem. Problem requires a solution. Solution requires diagnosing problem and using reasoning to solve craft solution.
Assigning blame (root cause analysis) can wait. First, fix problem. Then analyze how/why problem happened and implement corrective and preventative actions.
A company I used to work for actually had a policy of never to assign root cause as “Human error”. Individuals actually never got blamed. Instead, it was perhaps that there wasn’t enough training, or certain procedures were lacking which could’ve prevented the problem, etc.
One time someone had accidentally broke an $8 million dollar piece of equipment. They were never fired, or reprimanded at all. Instead, the investigation assigned root cause to lack of adequate safety procedures, or something like that. Therefore actions are taken to help prevent recurrence instead of just saying “They did it! Fire them!!”
They were a great company to work for because of this.