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Customer service sucks because they want you to give up. Saves on wages, saves on resolving your issue/return (lemmy.ml)
submitted 2 months ago* (last edited 2 months ago) by UltraGiGaGigantic@lemmy.ml to c/shitposting@lemmy.ml
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[-] son_named_bort@lemmy.world 12 points 2 months ago

Even if you do speak to a representative, most of the time they can't help you because they're only trained to help solve issues that can be solved online.

[-] I_Has_A_Hat@lemmy.world 3 points 2 months ago

Most of the time they are third party companies hired out by the main one who have literally zero ability to resolve your issue.

this post was submitted on 24 Sep 2024
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