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[-] vext01@lemmy.sdf.org 207 points 2 months ago

Recently they threatened to brick HP printers that use third-party cartridges if detected

Simple. Don't buy HP ever again.

[-] OutlierBlue@lemmy.ca 97 points 2 months ago

If a company intentionally bricks your device then they are malicious and under no circumstances should you buy another product of theirs.

[-] conciselyverbose@sh.itjust.works 27 points 2 months ago

They should be legally required to refund full purchase price plus interest in every case. If there are legal fees to get compliance, multiply that plus the refund by five.

[-] MisterFrog@lemmy.world 2 points 2 months ago

Luckily/unluckily (because effort), in Australia, consumer guarantees on length of time you can get a refund are vague.

E.g. it doesn't matter that a fridge's manufacturer warranty is only 2 years, you expect that to last longer.

With effort, you could probably get a fridge fixed like 5 years after purchase with some badgering / threatening small claims.

Bricking your product would probably fall under that category.

This is wild speculation, not a lawyer.

[-] gedaliyah@lemmy.world 8 points 2 months ago

This happened to me. I honestly thought that it was something I did wrong, until I learned a little more.

this post was submitted on 29 Sep 2024
688 points (99.9% liked)

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