Yes! Thank you for all that advice! Where I am at now shows internal jobs available, maybe I should look more at the help desk listings when they come up to start sidleing over. At least then it will be colleague c.s. instead of cold customers.

Special thank you for certs info! Don't think my classes would be getting to that kind of info for quite a while yet (just coming out of all the 101 classes).

Much appreciated!!