this post was submitted on 23 Oct 2024
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[Migrated, see pinned post] Casual Conversation
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We moved to !casualconversation@piefed.social please look for https://lemm.ee/post/66060114 in your instance search bar
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When I was a trainer I had a 2-week class for AT&T customer service reps. The shear amount of BS involved in long distance calling and billing was overwhelming.
Know the terms intralec and interlec? (sp?) Good. You don't have to.
Two weeks? Our At&t training was three months for phone service, and another one to two months for combined.