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The system works
3.5 Their lawyer successfully argues that, while the AI is the product, the company shouldn't be held accountable for their product ~~lying~~ hallucinating because it would set a bad precedent for the industry
3.2 sent to arbitration because EULA
3.3 the secret contract-ninjas break into your house and do mortal kombat shit to your skeleton
Lol yeah... I know it's all fucked. Only way I've found to not let it completely overwhelm me with resignation or impotent rage is to look for those little "malicious compliance" opportunities. Even if only for joking around about. They're getting rarer and harder to find though. Big sigh.