The re-import process is done and old images should be back!

Once again we appreciate everyone taking this issue in stride and continuing to use the site while we dealt with this!

Please let me know if you have any more issues with images.

the ones I've seen look something like this:

Our latest policy changes require all users to verify their accounts. It appears your verification is still incomplete.

Please confirm your account at the link below:

🔗[scam link]

Failure to do so may result in restricted access. The process is simple and fast.

Thank you for your cooperation, Mastodon Support Team

Update 1: This is an issue with cloudflare, we are having issues with the account that hosts the site, we are contacting cloudflare support about the issue.

Update 2: we have switched s3 providers and images should be working again, older images may be missing, we will have to do a merge with the old s3 storage backup into the new provider, we plan to do this soon, but all new images will work as expected, sorry for the issues and thanks for your patience and kindness while we were working on the fix

Update 3: we have created a new ticket with cloudflare support with more information so that hopefully they take this issue more seriously.

For those experiencing issues uploading pictures, that is a separate issue we were not aware of until yesterday, that should be fixed now

EDIT: Federation issues:

It seems like federation is working now and the issues with photo uploading and admin settings getting 500 errors was also causing federation issues. Some posts were, to my understanding, in a federation window that has passed so the data is no longer there to be federated to our instance but future posts should federate properly. Please let me know if you see any other more recent posts that aren’t federating properly.

Update 4: We finally got access to our cloudflare r2 bucket! we are currently re-importing the old images, this will take some time though, potentially a few days. We appreciate everyone taking this issue in stride and continuing to use the site while we dealt with this! Everything should (hopefully) all be restore in a few days!

Edit: Everyone should be unbanned now and most local posts should be restored

Reach out on matrix, here, or via email please if you notice a post removed that you would like restored!

A lot of communities here were created by people who have have not logged on for months, were banned due to poor conduct, or are simply just one person trying to manage multiple communities (and maybe being an admin 😅).

Because of this we have a lot of communities that could use some love. If you see a community that you love that has 1, 2, or even no mods, and you would like help out and become a mod, message me here or on matrix, or message in the public or mod coordination matrix rooms and we will see about getting you added to the mod team.

• If the community only has one or more mods that are still active we will reach out to them and get their approval to add you

• If the community only has one mod and the mod has been inactive for 3+ months we will add you as a mod

• If the mod has been inactive for 6+ months we will remove them and make you top mod.

• If the community has no mods, you will become top mod.

Note: the purpose of this is to get a few passionate people from each community to run each community. We do NOT want people to run so many communities at once that they couldn't possible look at all of them. A few communities is fine, but several is putting us in a similar position to where we already are.

Edit: please mention specific communities in your message or comment!

Edit2: list of communities most in need of mods in my comments

Edit3: this hasn't happened yet but just to let everyone know, if you intentionally nuke a community, you will be banned from the site.

As this community grows automod will be more and more important. We've already seen some OC creators stop posting because of rude comments. This along with it's general usefulness has pushed us to implement an automod solution.

We have implemented basedcount's lemmy-automoderator

It has the capability to moderate:

• comments
• posts
• and make custom ! comment commands

The automod user is @automod@lemmynsfw.com

How to add automod:

• as you'll see later in the wiki, the automod has to be manually set as a moderator of your community

• Message me and I'll login and comment on a post in your community.

Edit: I've added automod to just about every community I could find. If your community doesn't have automod, or you make a new one, please message me and I'll add automod to your mod team

• Once the comment is made, appoint automod as mod, and Read the wiki to learn how to add rules to your community.

Several people in the community have expressed frustration in regards to the fact that any post that fits the community it's posted to but is slightly out of the normal post type like, for example, being more hardcore rather than softcore, get's a lot of downvotes by people who simply don't like that particular post.

We have also had complaints that particular types of posts as a whole get more downvotes even if they are in the appropriate community and are the normal type of post for a community. This especially appears to be happening to male content.

Additionally we are seeing posts with more downvotes than a community has subscribers, meaning people are downvoting content they don't even want to see in the first place.

We understand some may not like some content of a particular post or community, but downvoting posts discourages these posters who are actually passionate/interested in the topic of the community from posting again. Additionally, when posts are downvoted like that it can bury them in our instance and especially in other instances, preventing them from being viewed by others almost at all.

After some discussion amongst the moderators and admins,because of the reasons above, we've decided to disable downvotes at least for the time being.

What do I do if I dislike a post?

• We recommend those who would normally downvote a post they don't like just, instead, block the user who created the post, or, if the community is a topic you dislike, block the community. That way, you no longer see those posts, but don't effect those posts' visibility to other members of the community and instance.

• Additionally, you can view your "Subscribed" feed instead of "Local" so that you only see posts from the communities you are subscribed to.

What do I do if a post doesn't fit the community it's posted in or is spam?

• Please report the post, either the mods of the community or an instance admin will remove the post if necessary, as soon as possible. We have admins and mods online almost around the clock, so these types of posts should be removed quickly.

Potential future post filtering on lemmy:

• In the future it appears that lemmy may implement a tagging system similar to flairs on reddit. This request has piqued the interest of the lemmy devs, so keep an eye out sometime in the (maybe not so near) future for the implementation of that feature.

As @yay@lemmynsfw.com has said in the comments:

Downvotes should be used for posts you don’t like in your area of interest, and not for niche communities you don’t like.

When the RFC mentioned in the post is developed, we will be able to have a more refined home page, this way we can enable downvotes.

But for now, please block users/communities as it supposed to be.

Please put any comments questions and concerns in the comments below, we are of course always open to community thoughts and feedback, and want to work with you to keep this instance an enjoyable and entertaining place to post and browse.