99/100 times user error is the answer to most stuff. Users are idiots who will not accept responsibility as long as they can say "well it's the appliance that is built bad".

Everyone always talks about speed queens and I always have to chime in. The cost isn't worth it. As shitty and consumerist as it sounds, it has been far cheaper to replace every few years than buy a speed queen. For one SQ washer I could buy 3 of my Samsung washers, and for one SQ dryer I could buy 4 of my Samsung ones. I got both my washer and dryer used. The washer was bad within the first year and replaced with a near new referb and it has been good for 5 years. The dryer is still working After the 6 years I have had it. They cost me a fraction of the SQ price even with the extra washer purchase and still work. Even if they both broke every other year and got replaced, my 10 year cost is still less than buying a SQ. The price just isn't worth it.

My washer/dryer unit stopped working properly after less than 5 years. Out of warranty. I was damned if I was going to toss it or pay the equivalent to fix. So, I researched, found the problem, purchased the part and fixed it myself. I'm a 58 yo woman who is so sick and tired of the games corporations play to part us with our money.

Love my lux

Got a "entry point" Miele about 9 years ago. Same experience as you. If they have started compromising on quality I don't know where to go.. Asko is now Gorenje and produced in China, and have not pulled out of Russia.

Lol sadly. The long life is a loss business. People only buy a new one as soon as the old one is scrap. Once the market is served, the problem of longevity arises and therefore no revenue. That's why a lot of money has been invested in predetermined breaking points, which are usually designed for shortly after the warranty. (A lot of money, because it has to be achieved by material weakness or something else that cannot be proven. ) This means that there are always customers and therefore revenue. It's stupid but unfortunately it has to be that way. In many other areas too.