I successfully "sued" ATT and won (lemmy.world)

submitted 1 week ago by Mamdani_Da_Savior@lemmy.world to c/goodoffmychest@lemmy.world

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So I recently purchased two phones and signed a contract with AT&T, due to a technicalities in their fine print they where trying to shaft me of about $1,500 in value.

I went up and down their customer service lane and got no where.

So I wrote a letter to their legal entity (don't write a letter to their corporate address, I mean you can, but legal entity is what you want)

And in that letter I laid out two options

Give us what you promised regardless of any BS
Let us walk away with our new phones free and clear

I citied case law, I then citied my own state law where I can sue for 3x damages in small court.

They called me today, we settled for everything I wanted. Was it a pain? Yes, does it feel good to win aganist a big giant? Yes!

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[-] laranis@lemmy.zip 14 points 1 week ago

Well done. Congrats.

[-] hddsx@lemmy.ca 12 points 1 week ago

Which state?

[-] NutinButNet@hilariouschaos.com 7 points 1 week ago

Congratulations!

Shame you had to, but it’s always good news when David beats Goliath.

[-] Zier@fedia.io 3 points 1 week ago

AT&T will do anything to screw people. After finally dumping them as my long distance carrier, I vowed never to do business with them again. Super dishonest company.

[-] Mamdani_Da_Savior@lemmy.world 1 points 1 week ago

Yes they will, finding class actions against them isn't hard.

[-] Asswardbackaddict@lemmy.world 1 points 1 week ago

But, corporations self regulate, though....

this post was submitted on 25 Jul 2025

60 points (98.4% liked)

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