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submitted 1 week ago* (last edited 1 week ago) by Gnomie@lemmy.world to c/buildapc@lemmy.world

Hello,

I’ve recently assembled a new PC with the parts listed below and I am having problems with the initial install of Windows 11 Pro.

  • MSI B850 Tomahawk Max WiFi
  • AMD Ryzen 9 7900
  • Corsair Vengeance RGB DDR5 64GB
  • MSI GEFORCE RTX 5070ti
  • NZXT Kraken 360
  • Samsung 990 Pro 4TB
  • HYTE Y70 Touch Infinite case

I’ve downloaded the .iso and burned it to an USB stick and after booting, I get a window titled “Windows 11 Pro Install Driver to Show Hardware” and the option to browse for the needed driver. At the bottom of this window, it reads “A media driver your computer needs is missing. This could be a DVD, USB, or Hard Disk Driver.”

I’ve downloaded and flashed the BIOS to the version 7C91v29 dated 2025-07-04. It’s been a while since I’ve built a PC and it seems like most of the hardware now comes from the manufacturer’s website with its own exe that would be run to install the driver. This is my only Windows computer so I’m not sure how I can get the drivers installed. Any help or pointers would be greatly appreciated. Thanks!

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[-] fan0m@lemmy.world 1 points 1 week ago

This happened to me a few months ago.

What fixed it for me was to disconnect all hard drives except the one windows will be on, and restart the install process from the beginning.

[-] Nollij@sopuli.xyz 1 points 1 week ago

Hit shift+f10 to open CMD. Run diskpart, then List disk

If you don't see your drive, you need a driver. Is your drive SATA or NVMe? I see that MSI offers ASmedia drivers for SATA, which are probably not included with Windows.

[-] Nougat@fedia.io 1 points 1 week ago

See if the manufacturers have OSD (Operating System Deployment) drivers, especially for the network card and mass storage. Alternatively, you may be able to extract from the exe directly, or the exe may have an extract option when you run it, or you can full send it on another computer and dig the driver files out of there after.

If you can get mass storage drivers, that should get you going on install. Network drivers are a great bonus, but you can USB stick install those after OS install if necessary.

How old is the iso? Is it the latest version from Microsoft or an older one? You might just need to download the chipset drivers and manually load the driver.

Also what slot is your SSD in? The very top most one is connected to the CPU. But anything else is going to be connected to the chipset or a 3rd party controller.

[-] synapse1278@lemmy.world 1 points 1 week ago

I remember having a similar issue a long while back and I remember having some different kind of issues during installation steps, and also remember not finding any useful tips online...

Not sure if this will solve your problem then but I remember I had to flash the installation media to a USB2 drive because non of my USB3 drives would successfully install windows. It would boot and allow me until the driver or partitioning step, but fail to install.

[-] Gnomie@lemmy.world 1 points 1 week ago

That sounds like a bad experience. I have it on a USB2 stick but in a 3 slot. I've put in a 2 slot but still nogo. Thanks for your input. :)

[-] ConstantPain@lemmy.world 1 points 1 week ago

Some motherboards have storage management drivers that the user should provide during install, that's why there's this dialog. The Windows installer does not have the drivers.

Go to the motherboard manufacturer site and download the storage related ones.

[-] shalafi@lemmy.world 1 points 1 week ago
[-] Cainas@lemmy.dbzer0.com 1 points 1 week ago

Anyway to open command prompt during install? Shift + F10 opens it during setup at least. If you manage to do it, run diskpart to see if you can see the disk and that it is formated correctly.

[-] maniel@sopuli.xyz 0 points 1 week ago

never seen a window like this, installer asked me for storage drivers many times but not via window like this, i'd tryu a different windows iso

[-] Gnomie@lemmy.world 0 points 1 week ago

I have re-downloaded and burned the iso to a different usb stick. I’ve tried using different usb ports as well.

[-] teft@piefed.social 1 points 1 week ago* (last edited 1 week ago)

What program are you using to create the installation media? Try using rufus as it has additional options for creating the installation thumbdrive.

This error can occur depending on how you make the installation media. If you make it in linux with dd sometimes this can pop up.

[-] grue@lemmy.world 0 points 1 week ago

You sure your SSD is plugged in all the way? Otherwise, I don't see any hardware exotic enough that Windows would justifiably not ship with drivers for it. Re-seat all the connections and try again, and if it still doesn't work, try re-downloading the ISO.

(Also, obligatory "your real problem is wanting to install Windows instead of Linux in the first place.")

[-] Gnomie@lemmy.world 0 points 1 week ago

Funnily enough, I had already installed Mint to test the SSD and it formatted no problems and installed. I reformatted it back to one partition to install Windows first and then later will put Linux back on in a dual boot. Thanks.

[-] NutinButNet@hilariouschaos.com 1 points 1 week ago

I had an issue similar to this earlier this year.

In the end, it turned out that my SSD wouldn’t work with Windows no matter what I did but could be seen in Linux. The SSD was working with Windows, so this isn’t some odd manufacturer issue, I’m thinking my drive is on its way out.

But I just installed it in a throwaway Linux laptop I have yesterday and it’s working with no issues. Health tests come back clean too.

Getting another SSD worked out for me.

Not sure if that’s the same for you or not.

this post was submitted on 07 Aug 2025
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