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Internet is Down (feddit.uk)
submitted 6 days ago* (last edited 6 days ago) by tetris11@feddit.uk to c/casualuk@feddit.uk

Who's your provider and on a scale of "Reliable" to "OneStream", how good are they?

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[-] mannycalavera@feddit.uk 5 points 6 days ago* (last edited 6 days ago)

They rely on Vodafone as their backbone. What do you expect to happen when the backbone collapses?

https://www.bbc.com/news/articles/c5yldldx659o.amp

That's like saying "fuck Toyota this road has too many potholes" ๐Ÿ™ƒ.

[-] Lyra_Lycan@lemmy.blahaj.zone 3 points 6 days ago* (last edited 6 days ago)

Folk don't pay for the top service providers and are then shocked Pikachu when their sketchy service breaks. BT/EE/Zen/maybe Virgin. All else have a higher chance for failure, lower value and worse customer support.

[-] echodot@feddit.uk 2 points 5 days ago

I used to be with Virgin media but their prices are insane. So I've switched to this local provider which has excellent service comparable to Virgin media but without the price hikes.

Only real downside is the router they give you is crap. I'm sat in the bedroom right above the router right now and it has zero signal.

But you can use any old router so it's up too bad it's just annoying.

[-] tetris11@feddit.uk 1 points 5 days ago

We have a good local fiber provider here, good reliability, can use your own router... but I'm just out of the catchment zone for them.

So I signed on for a year with onestream, hoping that by then the provider will be available in my area

[-] echodot@feddit.uk 2 points 5 days ago

Yes that's the downside you have when using a provider with their own fibre cables, they can't piggyback off the backs of another provider but if you do get the service it's so much faster than anything BT can offer.

[-] FBJimmy@lemmus.org 2 points 6 days ago

We were with Virgin for over a decade. The quality of the fibre service was very good. Probably had about 3-4 brief outages in that entire time. Left because I got fed up with the mid-contract price increases that the government specifically tried to outlaw and then they found a way around it again (it's not a change of contract if we say in the contract we're going to change the contract...).

So I rage quit and went with Sky Fibre a year ago, which is BT Fibre and is also very good. Sky were about the only BT Fibre provider when I looked that at least waited until the end of the contract before cranking the price up.

Downside with BT is they force you to use their massive white router, which shouldn't be necessary.

I don't think I've ever had particularly good customer service from either, but if you get something that is Virgin or BT Fibre to Premises then it should be good quality and hopefully you won't need customer service too much.

[-] Bloodyhog@lemmy.world 2 points 6 days ago

Sky fibre user here. You absolutely can use alt router! Just look at their forums. There are limits, but Asus and others do have options for you. By the way, it is also much faster and reliable wifi than Sky's own device.

[-] FBJimmy@lemmus.org 2 points 5 days ago

Sorry, I oversimplified, I can't use my router with Sky. ๐Ÿ˜ž

Even having switched it over to open-source FW and having dug around inside it over SSH, I couldn't find a way to get my Nighthawk R7800 to do the Option 61 thing.

It's not a particular great router, but it otherwise does everything I need it to do and is all setup, so still I figured I'd put up with the white box for a year and then switch again... That was probably nearly two years ago now ๐Ÿ˜…

[-] spacedogroy@feddit.uk 2 points 6 days ago

TalkTalk. They're terrible. Was thinking of going to Virgin Fibre, honestly, but have been avoiding it.

[-] NickwithaC@lemmy.world 2 points 6 days ago* (last edited 6 days ago)

Then how are you posting this?

(Virgin, and they're cunts for changing the price at will and making us almost move back to BT before they gave us our rate back. That said, at least we do get the advertised 500mb/s)

[-] tetris11@feddit.uk 7 points 6 days ago* (last edited 6 days ago)

I have a complex system involving intricate pulleys and levers, carefully strung together with a tether rope and a blue peter fairy liquid bottle. Patent pending.

this post was submitted on 13 Oct 2025
20 points (95.5% liked)

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