Missed, late, or lost deliveries — how often does this happen to you? (feddit.uk)

submitted 2 days ago by belom@feddit.uk to c/casualuk@feddit.uk

6 comments fedilink hide all child comments

Quick question for the group.

Have you had issues recently with deliveries being missed, arriving late, or even going missing altogether?

I’m researching this problem before building anything and trying to understand how frustrating the current delivery system really is for people. I’m especially interested in what usually happens next waiting days, going to a depot, rebooking, etc.

If you’ve got 2 minutes, I’ve put together a short, anonymous survey to collect real experiences for some personal research:

https://forms.gle/ZNKzb3fAADiU7HS39

Happy to share the results back once I’ve gathered enough responses.

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[-] lukaro@lemmy.zip 6 points 2 days ago

Not so often now but a decade ago I refused to buy anything online because shipping was always nightmare.

[-] belom@feddit.uk 2 points 2 days ago

Ahh ok , there is a huge surge in undelivered parcels at the moment in the UK, so currently doing some research

[-] paks@feddit.uk 3 points 2 days ago

I've had a mixed bag but nothing's gone missing yet. Lots left unattended on the doorstep, a few left with neighbours. Courier services generally send an email to say what's happened to it, while Royal Mail sometimes put a card through the door but sometimes they don't bother, so I've had a few left unattended with nothing to tell me it's there.

A lot of drivers don't bother with the doorbell and just knock (or maybe just throw it at the door, I can't tell). Which isn't really helpful if I'm upstairs. I don't get why they insist on making this more difficult for both of us.

[-] Diddlydee@feddit.uk 3 points 2 days ago

Never. My postman knows he can just come in and leave it by the back door if I'm out. Speak to your postman.

[-] HubertManne@piefed.social 2 points 2 days ago

Have gotten these and they never rang the bell. Seriously my wife has medical issues such that they would be hard pressed to come to the house when no one is home. I suspect with annoying packages some put these up and hope some other delivery person gets it on the second attempt. Im not in the uk so will not do the survey as I assume your looking for uk but figured you might like a perspective from elsewhere. In this case the us.