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[-] Axolotl_cpp@feddit.it 172 points 1 month ago* (last edited 1 month ago)

I swear, i have read some issues...

So, i sometimes help people who have problems with an android CLI launcher

There is a fucking command called, "help" and when you open the launcher one of the first thing you see is "write help to get a command list", you write help and you get a list of all commands and there is even a wiki (not complete though) that explain some commands and they STILL ASK "can you add [command that already exist]?".
So i kinda feel why some people want a skill issue tag

[-] SanctimoniousApe@lemmings.world 65 points 1 month ago* (last edited 1 month ago)

I'd say "sure!" Then amaze them with how good and quick I am by telling them an hour or two later to "try it now "

What you describe sounds more like a "competence" issue than a skill issue - can't have the latter without first having the former.

That's a very smart way to go about it, and way more positive!

You don't even need to upgrade to try this new code! Just type...

[-] ClassifiedPancake@discuss.tchncs.de 20 points 1 month ago* (last edited 1 month ago)

That way you teach them that

  • you are somehow a magician
  • they can ask for any stupid thing and you will do it right away for them because what else should you be doing
  • it doesn’t matter if this feature even fits into your plans because all you want to do is grant every wish
  • a new feature is written and will appear instantly at the users computer. Who cares about testing or of this breaks other features as long as this guy is happy

They are beginner devs, so they should learn to understand how things work.

[-] thethunderwolf@lemmy.dbzer0.com 53 points 1 month ago

RTFHC (Run The Fucking Help Command)

[-] Axolotl_cpp@feddit.it 7 points 1 month ago

I'il use that XD

[-] AntiBullyRanger@ani.social 6 points 1 month ago
[-] Digit@lemmy.wtf 7 points 1 month ago

Some of my repos could use a WTFM issue label. (Write the... )

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[-] MaggiWuerze@feddit.org 7 points 1 month ago* (last edited 1 month ago)

A launcher in the sense that lawnchair is? as in, the thing you see when no app is open?
because that would be sick as hell as an android launcher

[-] Axolotl_cpp@feddit.it 7 points 1 month ago* (last edited 1 month ago)

Yeah, it's open source too! If you are interessed it's called "Yantra Launcher" on the playstore it has a minimal version(with less commands) and a pro version to support the developer but you can build the launcher yourself if you want

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[-] pulsewidth@lemmy.world 81 points 1 month ago

I've seen this on a few repos and it never came across too harsh, the posts tagged with it were deserving. Wish I'd noted the repo names..

I'm fine with it tbh. FOSS devs need to squeeze every bit of enjoyment out of working on the project to keep motivated. If they (or mods) can drop a helpful reply and close an issue as 'skill issue' and get a little chuckle while they give their time for free answering poorly-written queries or bad bug reports then that's a reasonable trade to keep them from burning out.

[-] SkyeStarfall@lemmy.blahaj.zone 26 points 1 month ago

Yeah, users might get a bit upset about "abrasive devs" but like, as you said, it's devs that give their free time and energy into developing the project. Users honestly ought to respect that a lot more

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[-] gergolippai@lemmy.world 62 points 1 month ago

i'm a classicaly trained IT guy, I still call them "Layer 8 issue"

[-] filcuk@lemmy.zip 21 points 1 month ago

I don't work on networking but I'll be adopting this from now on. https://en.wikipedia.org/wiki/Layer_8

[-] Bman915@lemmy.world 9 points 1 month ago

The good old ID-10-T error

[-] echodot@feddit.uk 5 points 1 month ago

Unfortunately some users are just about bright enough to work that one out.

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[-] BenjiRenji@feddit.org 8 points 1 month ago

I just say the problem is between keyboard and chair.

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[-] Guillermosaenz@lemmy.world 44 points 1 month ago

Open source is free, but empathy is still a good feature.

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[-] nesc@lemmy.cafe 38 points 1 month ago

Some things require skill to operate.

[-] derry@midwest.social 33 points 1 month ago

Here's what I'll say, management taught a generation of devs to ask instead of researching, aka rtfm. If I had a quarter for the number of times I was told to ask for help sooner by a non tech manager I could have retired by now and had a farm.

[-] boonhet@sopuli.xyz 37 points 1 month ago

It's because for every dev who asks too soon there's another dev somewhere that doesn't ask at all, bills 300 hours their first month without being asked to, delivers nothing because they refused to ask for help and couldn't figure it out either. That dev is why people hate off-shoring to India. They did not work a second month.

[-] firelizzard@programming.dev 12 points 1 month ago

That’s preferable to people who don’t ask for help until everything is hopelessly fucked because they kept trying to solve their problem different git commands, none of which they understood.

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[-] luciferofastora@feddit.org 7 points 1 month ago

From personal experience:

One part is manuals / docs being hard to use. Some seem to assume a measure familiarity with the subject, creating a certain entry barrier. They're perfectly usable as reference for people who know the gist but look up details, but for younger devs, it's disheartening to get the sense that you don't understand anything. That's a common issue with FOSS tools, in my experience, where the devs naturally prioritise developing the actual tool. Asking and getting an answer for a specific example can help get a foothold and start climbing that, but it's no guarantee.

A second part is that manuals don't always cover things you can't do (because obviously it's hard to predict what people would come up with wanting to do), but it's hard to tell whether that's just incomplete unless you ask and get an explicit, hard "nope". Bonus points for commercial products documenting what you can do, but not with your current license: You'll diligently read the page for what you want to do, attempt to implement it, then be hit with "please upgrade to Premium for this feature".

A third part is terminology. Just like the non-features, it's impossible to predict all the ways someone might describe what they want to do if they don't know any better way to phrase it. I'd count language barriers into this as well, which is an issue that a smaller, US-heavy software development world wouldn't have had to the same degree as we do today.

And finally, of course, there's convenience, which is where I think the managers have the greatest impact: The less time you have to spend learning how to RTFM or digging through the docs, the less time is "wasted" on things that aren't immediately productive. Particular non-IT-background managers may not appreciate the value of such skills, so they'd rather have you spend someone else's time taking a shortcut than invest your own.

So I think this is an issue arising naturally from several independent factors, which makes it hard to tackle effectively. Managers should plan for and encourage taking time to understand the manual, but I don't see a universal solution to the documentation quality and language barriers.

Also, retiring to have a farm is a mood.

[-] Appoxo@lemmy.dbzer0.com 5 points 1 month ago* (last edited 1 month ago)

For the first part:
That's why you need and have to be aware of a target group.

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[-] masterspace@lemmy.ca 33 points 1 month ago

Who spends their day "browsing around GitHub"?

[-] io@piefed.blahaj.zone 36 points 1 month ago

i agree if anything i would browse codeberg:p

[-] dreadbeef@lemmy.dbzer0.com 7 points 1 month ago

🙋‍♂️

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[-] roofuskit@lemmy.world 31 points 1 month ago

You have to have a skill issue before you can have a skill. No shame in it.

[-] BradleyUffner@lemmy.world 29 points 1 month ago
[-] tetris11@feddit.uk 22 points 1 month ago

Pee Easy Bro, Kangaroos Aren't Coming

[-] kryptonianCodeMonkey@lemmy.world 8 points 1 month ago

Propogation of Errors by Bleak Knowledge About Coding

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[-] TheObviousSolution@lemmy.ca 21 points 1 month ago

It's a valid label, I don't even see it as particularly rude. The reason people go to school is literally a skill issue.

[-] glitchdx@lemmy.world 12 points 1 month ago

RTFM is not a valid response if the manual contain no information on what the software is or even how to run it (or where to even find the manual, if the manual even exists). Is this a standalone program? A plugin for another program I'm already using? No links to any useful information whatsoever.

Then the guy that sent me the original link tells me "oh yeah, all that info is on youtube". Nope, I'm done. I'll use something else.

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[-] AntiBullyRanger@ani.social 11 points 1 month ago* (last edited 1 month ago)

Edit🙇‍♀️🙇‍♀️🙇‍♀️ ðy already exists💀:
PEBCAK, PEBKAC

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[-] 21Cabbage@lemmynsfw.com 11 points 1 month ago

I'll bite, why are the tags in pornhub colors?

[-] jaybone@lemmy.zip 17 points 1 month ago

skill tissue

[-] Zorcron@piefed.zip 7 points 1 month ago

Brown and gray? They must have changed some stuff since I last visited.

[-] Digit@lemmy.wtf 9 points 1 month ago

Good idea.

I shall have to add a "skill issue" label to my git repos.

[-] fckreddit@lemmy.ml 5 points 1 month ago

All programming problems are a skill issue.

[-] alsaaas@lemmy.dbzer0.com 5 points 1 month ago

gigabased holyyyy

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this post was submitted on 21 Dec 2025
1130 points (99.4% liked)

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