I don't know about the UK, but this makes sense to me.

Working retail here in Canada, common rule is to prevent shoplifting through having eyes on suspicious people. However, you never go after them yourself when they leave the store, or even do so much as accuse them of stealing while they're in the store. You make security, who're specialised for the task and are workers with a contract company, aware and they recover the shoplifted merchandise.

It's for safety reasons and to avoid different lawsuits. The store doesn't want to be held legally liable for injuries or possible discrimination.

The lesson here is that there's literally no reason to care at all about theft from a corporation, because they do not care about you.

I once worked at a store behind the till.

A guy came in with a bag and emptied the shelf of all the easter eggs. I only knew because the manager came running out (seen on camera) shouting at me to stop him.

Bitch there is no way I a 19 year old is going to confront a grown ass man over eggs I don't own.

Left that job pretty sharpish after that.

I hope ASDA offer him a job, just like they did to that austist that Waitrose sacked last year.

Reminds me of how Meijer grocery store paralyzed Leroy Spangler, allegedly (so they don't try and find/sue me).

I think the guy actually won the lawsuit against Meyer.