Hope you enjoy reading these comments in 3-5 days

So you spent your whole vacation uploading this picture???

Ok I have an amount of experience with basically everything going on here so here's what you should do:

First, find the listing and see if they have WiFi listed as an amenity. If they do great, you can complain to Airbnb as a last resort. If they don't you can't, which honestly probably isn't going to change much unless they are turds.

Second, do a few speed tests around the house, especially next to the other duplex unit. On the Airbnb app, send a screenshot of them and say something to the effect of "hey we noticed the Internet is slow, are you having issues too?"

Either they never checked if the downstairs WiFi and there's no signal, or there's a problem with the Internet and they need to call the company. Both are pretty viable. Does your phone say 75% signal or -75db? -75db is not great, but 75% should be ok. If you get faster speeds near the other unit it's likely their WiFi.

The other option is they have issues too. Fixed wireless can run into issues when things change like radar frequencies. They can call the company and get it fixed pretty quick. Even if they aren't paying for the faster speeds the ping shouldn't be anywhere near 600ms. Like, I lived with wireless internet for a long while and it's slow or shouldn't be that painfully slow.

Don't just suffer through, often people don't mention this kind of stuff and if the hosts aren't on top of their tech they don't know it's an issue. There was an issue with the Wi-Fi firmware on a unit I do work for and the guests only mentioned it at the end of their month long stay. They should be willing to work with you especially if they advertise wifi but honestly probably even if they don't. Like, just don't be an ass about it and they'll probably be pretty accommodating.

You're in the wrong Rochester!

Come to rural Canada. Our internet is slower, but at least it's three times more expensive.

This is your ISP's pricing list:

https://www.radiolinkinternet.com/Plans.html

$55

15mbps down / 5mbps up

$65

22mbps down / 7mbps up

$85

30mbps down / 10mbps up

Call

-other speeds up to 1000mbps Wireless are available-

They're a rural fixed wireless provider. I don't understand why they would try to serve the middle of the town.

I would personally consider getting a refund, but the hotels there aren't that much better for speeds. The city /does/ have good internet access available, i don't understand why nobody purchases it :(

meanwhile random residential internet speeds in tokyo beating out every consumer connection available in my area (and country I assume):

I just saw the "radio link internet" there

If your internet is beamed in over some radio signal somewhere then yeah, I get why it's so shitty. Wait until it starts raining!

I have 250Mbit/s in a really old building within a small to medium size town in Germany

It'd be faster to mail the TCP packets via USPS

My solution to crappy internet while traveling (not a solution to the present moment):
https://www.amazon.com/gp/product/B09N72FMH5
https://www.amazon.com/gp/product/B07XXBQPZL

My phone provider (GoogleFi) allows you to get a free data-only SIM for your account. I put that into the ZTE USB dongle thing, and plug that into the mini router. That router can be powered by a USB battery bank, or your phone's USB-C charger, or a wall plug. It then gives you your own OpenWRT router you can use wirelessly, or via a CAT-5. I have unlimited data, so I don't get charged extra. I have the router setup with Wireguard into my house as well, so I can get adblocking through the router as well. It's all very compact/portable. I just used it on a road trip, plugged into my car's USB port, and my son streamed Netflix on his tablet.

I have also used that USB dongle directly into my Linux laptop, and it was plug-and-play as well (bypassing the need for the router).

edit: basically it's an over-engineered dedicated hotspot, but I'm a geek and like to over-do things

How bad is this to use? 5 Mbps isn't awful to use but that ping concerns me, high pings in my experience are worse than slow speeds in a lot of cases (gaming, browsing, chat etc.)

That’s what you get for going to America’s second best Rochester.

That being said, people don’t normally go there for good reasons. Hope you’re healthy

My office is at about 1 mbs with RTO. I feel your pain friend

Ya. Most vacation rentals will have Internet like this. They don't want you pirating or downloading potentially illegal materials.

It's enough to watch Netflix and Google shit and that's about it.

The ISP I work for provides residential gigabit fiber to Rochester, so I know it's definitely not a problem of availability

Wow, that's almost as fast as my phone's hotspot!!