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submitted 1 day ago by Lazycog@sopuli.xyz to c/privacy@lemmy.ml

Okay the title is a bit exaggerated, but honestly not far off. This post is very mundane and a bit long, but thought it fits the community.

I'm visiting my home country and went shopping for pants, there were "30% off everything!" signs with a tiny text underneath that said "member discount" (don't have membership). Not a problem, did not notice and I don't care for such marketing tricks to get you into the store but okay.

Picked up couple of pants, went to the cashier and they asked me "do you have our membership?" - I answered no and expected the follow up question whether I'd like to join, but, to my positive surprise the cashier just happily responded "okay, not a problem!" and continued to bag my stuff.

I stood ready to pay and then the cashier said "now I just need your phone number and you can pay". Hold up. What. I did not expect that, I honestly had a burst of anger inside me (never gonna take it on a cashier, they are just doing their job). I asked nicely why do I need to give my phone number and I was told that to register me as a member so I can get the discount.

I declined and said I don't want to join and would like to just pay.

The entire interaction after questioning why they need my phone number was awkward, as if I had been the first person to decline, the weirdo, aluminum foil hat wearing hermit.

This was just one of many interactions in the recent years that make me feel as if I was a weirdo for not sharing all my info around. The worst is when everyone keeps telling me "its just an app, just download it and use that why do you make things complicated" or "just sign up you don't need to pay anything".

Thank you for reading my mundane rant, would you like to hear more? Just sign up for my weekly mailing list! ~~Your email will be shared with our 12 453 partners~~

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[-] als@lemmy.blahaj.zone 24 points 1 day ago

I was looking at ISPs yesterday as my current contract ran out so they're taking the opportunity to wring me for all my money. One place I looked at has a regular price and "members price" for every plan. I go to see what a membership entails and it points me to download an app. No clue if the membership is free or not because I don't want or need an app for every utility and purchase I make. People like you and I are not the norm but from my viewpoint you're being reasonable and the world has lost all sense of normalcy and reason.

[-] Lazycog@sopuli.xyz 9 points 1 day ago

That is just it. An app for everything, when it could just be a website you login to if you absolutely must have an account for something.

I'm glad I'm getting some peer support here and glad to hear similar stories.

[-] no_me_jodas@lemmy.dbzer0.com 15 points 1 day ago

Another way they get your phone number is mandatory SMS 2FA login. The Dunkin Donuts app does this shitty behavior.

[-] tapdattl@lemmy.world 9 points 1 day ago

Why is there a dunkin donuts app?

[-] MutilationWave@lemmy.world 3 points 1 day ago

Most likely used to get discounts but you pay with your information.

[-] Sir_Kevin@lemmy.dbzer0.com 4 points 1 day ago

Why is there still Dunkin Donuts?

[-] yonder@sh.itjust.works 21 points 1 day ago

From a privacy point of view, it makes pefect sense to not share your phone number with a merchant. The only buisness you have with them is a single transaction, they don't need any more information about you other than knowing that you paid.

[-] Lazycog@sopuli.xyz 12 points 1 day ago

Agreed. It used be worse here - at some point merchants wanted your social security number to create a unique customer identifier.

I will not describe how angry I felt hearing a shoe store clerk ask for my social security number (again, did not lash out at the clerk), but I was angry.

That thankfully did not last long (iirc).

[-] csm10495@sh.itjust.works 11 points 1 day ago

Duh fuq.

I wonder how many people would give their social that easily.

[-] Lazycog@sopuli.xyz 7 points 1 day ago

Sadly enough that several stores in this country started doing the same until enough privacy aware people noticed and made a fuss about it.

[-] Rolando@lemmy.world 17 points 1 day ago

The last time I bought a Mac was like 10 years ago, at an independent computer shop that specialized in them. The person at the register insisted on getting my personal info "because Apple needed it" but I didn't want to give it. The person at the register very slowly sauntered up to their manager, had a long discussion, and eventually they figured something out because I suddenly didn't need to give my info. It was kind of nervewracking because I was paying cash and I was like: what if I hand it over, and they change their mind? It's not like I could call the cops, I'm the wrong demographic.

Anyway, whenever I thought about getting an Apple system, I remembered that experience and went with something else.

[-] monovergent@lemmy.ml 14 points 1 day ago

I miss print coupons. Hearing "get the app" or "there's an app for it" makes me flinch these days.

[-] some_guy@lemmy.sdf.org 10 points 1 day ago

It’s been more than 20y since the first time I remember sternly declining to give either a phone number or postal code to a cashier in a retail shop. It pissed me off then and still pissed me off now.

[-] brickfrog@lemmy.dbzer0.com 12 points 1 day ago

Best not to overthink it - The sales clerk is trained to ask for this stuff.

Luckily most times I encounter this I just tell them no I don't have a phone number with them & continue checkout like normal. Sometimes that means not getting a sale price on something but usually I avoid those type of member-specific sales anyway.

And worst case - Just make something up. At Best Buy a sales rep absolutely refused to sell me something from the mobile dept without my info. Which didn't make sense because earlier I had bought something at that same Best Buy with a different rep & that rep took my order without my info no problem (she said she had to enter a phone number but just entered Best Buy's).

Yet this particular sales rep refused to proceed without info, so yeah he got an entire fictional name/address/phone/email on the spot.

[-] Lazycog@sopuli.xyz 6 points 1 day ago

Yeah at no point was I mad at the clerk and didn't show it at all that I was boiling inside, because its just their job and they have no say in it.

Haven't tried to say I don't have a number or come up with a fake number, but read this in the thread earlier and will probably give it a try next time!

[-] azdle@news.idlestate.org 13 points 1 day ago

I asked nicely why do I need to give my phone number and I was told that to register me as a member so I can get the discount.

I declined and said I don’t want to join and would like to just pay.

I've just said "I don't have one" when asked this for awhile. This never seems the phase the cashiers, I'm guessing they know what that really means. Half the time I still get whatever discount, though I've never tried to sign up for a membership saying that.

If it's an online form my phone number is just (local area code)555–5555. I've never had that not take, except for one case where it automatically enabled 2-factor auth and I had to create a new account.

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[-] someguy3@lemmy.world 12 points 1 day ago

A long time ago they wanted a phone number for me to get a hair cut. She looked at me like I was crazy when I said no.

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[-] neidu2@feddit.nl 11 points 1 day ago

I realized a few years ago that my GF inadvertently solved this issue for me: She likes registering for anything that provides a discount, so I use her phone number.

"Are you a member?"
"Nope, but my GF probably is..", and 90% of the time I am correct.

[-] Lazycog@sopuli.xyz 6 points 1 day ago

When I was younger and lived at home we had "family accounts". When I went to a store I picked up the "family card" and used that. So similar experience!

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[-] INeedMana@lemmy.world 7 points 1 day ago

Here it's similar. I've found out that if to the question

do you have our membership?

I respond "No, thank you", they often understand correctly and don't assume I want to set one up

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[-] FeelzGoodMan420@eviltoast.org 3 points 1 day ago

They are told to try to convince people to sign up. So they're going to act manipulative in order to get you to. It's just part of their job. Just keep refusing and don't think much of it.

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[-] EngineerGaming@feddit.nl 4 points 1 day ago

I encountered this in a computer club (I mean the place where you play per hour to play computer games on a good PC if you lack a suitable one at home). The accounts there were using phone numbers as usernames, and apparently if one is used, it would have to be verified. However, after refusing I was just given one-time accounts every time (with a random string of digits as the username), I just couldn't save unspent time for another visit so had to pay precisely. Funnily enough, the host herself the first time mentioned one-time phone number rental services for this reason)

[-] Lazycog@sopuli.xyz 4 points 1 day ago

Nice of them to atleast offer an alternative!

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this post was submitted on 24 Oct 2024
290 points (98.0% liked)

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