The most serious issue seems to be that it's in italian.
I feel attacked
I feel attacked ๐ค
Ftfy
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That being said, you basically answered your own question. Your integrated flash is either stuck or blocked. Hard to tell without seeing it in person. You might try to help the camera by carefully pulling on the flash while holding the flash button (on the left side of the camera body). Maybe there is some dirt trapped in the hinge. If you can get it open (please, please, please don't break the hinge), try carefully cleaning it.
But here comes the kicker: the integrated flash on most cameras is absolute garbage and I'd recommend you just disable it. There is a reason why high end cameras don't even have an integrated flash. An integrated flash is 20-30 times smaller than even the most basic external flash so it makes extremely hard shadows. (Edit: also, you can't modify the flash brightness and the flash is so close to the camera body that you may see the shadow from your lens in your photos) If you can afford it, buy a cheap external flash (I'd recommend one from Yongnuo) and a mini softbox that you can put on the flash. It will make your photos A LOT better for not that much money.
If you're interested, I can dig out my old 760D and take some comparison shots between internal flash, external flash without softbox and external flash with softbox.
Understood. Thanks for all your help. I'll try to pull out the flash carefully as you said. And thanks for the suggestion about the external flash, I'll check the one from Yongnuo that you've said.
You said you dropped it and now this happens.
That tells me something is broken not something is dirty.
Maybe broken hinge or bent casing preventing movement.
Just in my mechanics opinion.
You could start by translating the error to english.
Flash popup blocked?
Pretty sure it says "Have you tried turning it off and on again?"
It's hard to understand without the associated hand gestures though.
(Edit to add in seriousness: yes, the first part says it can't pop up the integrated flash, second part says try restarting the camera, I think)
Yeah, sorry.
The error says "Impossible take out the embedded flash. Turn off and turn on again the camera."
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