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My Pixel 6 Pro commited suicide this week (i.imgur.com)
submitted 1 year ago by Shepy@feddit.uk to c/googlepixel@lemmy.world
9 comments fedilink hide all child comments

Woke up on Monday and my Pixel 6 Pro wasnt quite fitting in the case while i was checking news while having coffee on the morning. Pushed it in and it didnt seem to fit right. Took the case off to find it had turned itself into a spicy pillow and was splitting along the side. Was 1 month inside warranty, messaged support who told me it was wear and tear initially. I made it quite clear i wasnt accepting that and there wasnt even any way that internal adhesive failing would be wear and tear, never mind battery expansion. They agreed to replace it with a refurb as a goodwill gesture, how very nice of them. I upgraded the same day to a S23 Ultra and have sold the refurb to a reseller.

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[-] ChiefSinner@lemm.ee 1 points 1 year ago

Googles warranties are the worst. I bought a pixel 7a, and within 5 weeks it died. They would not fix it or return it because it was outside the 30 days, but they did have a year manufacturer warranty. However, when an authorized repair shop I took it in noticed a small little scratch where the case snapped on, they wouldn't honor it. Don't ever get a warranty from Google for anything, they're awful.

[-] caseyweederman@lemmy.ca 1 points 1 year ago* (last edited 1 year ago)

I hate those condescending "goodwill gestures"

[-] Bluefalcon@discuss.tchncs.de 1 points 1 year ago

Let's be honest, the Google Nexus was their peak and it's been downhill since then.

[-] TWeaK@lemm.ee 1 points 1 year ago

That's one spicy pillow!

[-] gronjo45@lemm.ee 0 points 1 year ago

Oh God, I have the exact same phone and now I'm hoping I don't look up from sipping coffee to a ballooning backbone!

[-] Shepy@feddit.uk 0 points 1 year ago

It was 23 months old, last month of warranty thankfully. Couple of weeks later and it would have been a total loss. I pretty much exclusively wireless charged during which i noticed it would sometimes get very warm. Ironically the primary method of charging being wireless was at least in part to prevent damage to the port with repeated cable insertion.

[-] gronjo45@lemm.ee 1 points 1 year ago

I recall hearing something about strain on one side of the battery increasing if you only recharge it wirelessly, but I'm not sure how correct that is. I've been hesitant to use a wireless charger for awhile because of that.

Have you found that phones in the past were getting clogged, scratched or mangled somehow from the cable insertion? I had a Samsung A50 lose its entire screen as it gradually turned purple over the course of 2 weeks. One morning the whole screen turned purple and then pixel death propagated like concentric circles in a lake while skipping rocks.

It was terrible. I lost my ability to log into my phone the usual way and ahve yet to recover the data on it. Got a Samsung S10 for a quick replacement which the screen broke on one drop... The Pixel has been great so far though. Hope you got a replacement. What are you using now?

[-] Shepy@feddit.uk 2 points 1 year ago

Just seen too many devices get wear on the cable port from repeated insertion eventually leading to dry solder joints / poor connections, which obviously is eliminated by wireless. Especially as i tend to keep devices vertical on desk and bedside for seeing notifications, so upright chargers would be held in place by the cable port.

[-] Jaysyn@kbin.social -1 points 1 year ago

My brother brought 3 of these for his family & they have had nothing but issues with them. If they aren't overheating, they are rebooting for no apparent reason.

this post was submitted on 14 Sep 2023
4 points (100.0% liked)

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