Like what do I even do at this point. Its a free app and these reviews hurt app store performance,
Standard reply:
Dear sir or madam:
Some crackpot has written me an abusive message, and it seems they used your account to send it. I'm replying to you as a courtesy in case you wish to take action against this lunatic.
I'm guessing you're basing it off of this official legal correspondence, which I am including below for people who haven't seen it:
Dear Mr. Cox:
Attached is a letter that we received on November 19, 1974. I feel that you should be aware that some asshole is signing your name to stupid letters.
Very truly yours,
CLEVELAND STADIUM CORP.
James N. Bailey, General Counsel
cc: Arthur B. Modell
Is there a They/Them for Sir or Madam? Must include that as well.
Sadam.
To 
it may concern:
"Sir or Madam" already is a "They/Them".
Like writing a product review and giving one star for shipping speed lol.
I read somewhere that the best places to eat are Yelp 2 star places where the reviewer whines about service. It suggests the reviewer wanted to give a 1 star review because they were mad but had to concede that the food was good, hence 2 stars.
Or recipe reviews.
"I didn't have flour, so I substituted lard. I also didn't have sugar, so I substituted salted cod. Worst cake ever. 1 star."
"This oven is horrible! 0 stars! Everything my wife makes on it or in it tastes terrible, "
Sorry, yo. Ya can't fix stupid.
Haha you made my day!
No reason to engage an idiot, not like you're going to change his mind.
That's not the point. When you respond to reviews like this the goal is to point out to everyone else who might be reading it that the reviewer is in fact a nut, and therefore their opinion should be discarded out of hand.
That's like being mad at the bus because your chosen destination for the day sucked.
this is what happens when you censor only one wing in social media
You're left with wing nuts?
This is a most excellent place for technology news and articles.
