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submitted 1 month ago* (last edited 1 month ago) by nutomic@lemmy.ml to c/fediverse@lemmy.world

There have been various posts here in the last days describing how difficult it is for new people to start using Lemmy. In fact they are absolutely correct, it is much easier to get started on Reddit. But what many forget is that Lemmy is not a corporation employing dozens of full-time designers, running A/B-tests and so on. Lemmy is an open source project run by volunteers, with only @dessalines and me working on it full-time. Neither of us is a particularly good designer, and our time is mainly spent working on the backend (database, federation, api), and preparing the upcoming 1.0 release.

If you see anything on join-lemmy.org or in the Lemmy UI itself that could be improved, the best option is to make that improvement yourself. Both of them use standard web technologies (nodejs, tailwindcss, inferno etc). The userbase here is quite technical so there are many of you able to contribute. We rarely reject any pull requests as long as they make a real improvement. Though it usually requires a little back and forth to review the changes and then address the review comments.

You can find the source code for join-lemmy.org here and follow development instructions in the readme. Regarding the default Lemmy UI go here and read the documentation with development instructions. If you are not a developer you can still help, for example by improving the documentation. Additionally you can make changes to the texts for joinlemmy and lemmy-ui.

All this said, there have also been some suggestions to make onboarding easier by directing new users to a hardcoded default instance. This may sound like a good idea at first but won't work well in practice. Running such an instance would take significant time for administration and moderation, but we maintainers are already too busy. Besides it would be impossible to reach an agreement who this default instance should federate with or how exactly it should be moderated. So if you want to get nontechnical users to Lemmy, the solution is to link them directly to a specific instance based on their interests.

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[-] donuts@lemmy.world 4 points 1 month ago

The userbase here is quite technical so there are many of you able to contribute.

As a project manager, I can help by ballooning the scope and setting the deadline to yesterday! Doing my part!

[-] shittydwarf@lemmy.dbzer0.com 3 points 1 month ago

Don't forget about asking how the project is going too!

[-] chunkystyles@sopuli.xyz 1 points 1 month ago

Didn't be so hard on yourself. You can also pester us about the status of Jira tickets.

[-] Speculater@lemmy.world 0 points 1 month ago

Also, why haven't you closed that low priority ticket and you keep working the high priority tickets that are new.

[-] MelodiousFunk@slrpnk.net 1 points 1 month ago

My old company solved that problem by making everything high priority by default, with efforts directed by the whims of the CTO.

[-] StormMission907@lemmy.world 4 points 1 month ago

Hey if an old guy like me can figure it out its not hard .

[-] WorldsDumbestMan@lemmy.today 1 points 1 month ago

They are entitled and don't want to expend effort

[-] fxomt@lemmy.dbzer0.com 3 points 1 month ago

I don't have much to say, but thank you for working on lemmy all these years.

I can complain about it a lot sometimes, but I'm very grateful for both the communities and the developers that kickstarted the fediverse, and for free too! So, thank you ❤️

If you or other people want to discuss the development of fedisoftware for beginners, or just growing as a whole you and everyone else are more than welcome at !fedibridge@lemmy.dbzer0.com!

[-] serfraser@sopuli.xyz 2 points 1 month ago

I have nothing to add except I hope you're still enjoying Lord of the Rings.

[-] nutomic@lemmy.ml 2 points 1 month ago

I do, although the sections in Mordor are a bit tedious to get through. But its worth it for all the details that were left out of the movies.

[-] serfraser@sopuli.xyz 1 points 1 month ago* (last edited 1 month ago)

There's still plenty more detail waiting for you after LotR!

[-] Peasley@lemmy.world 2 points 1 month ago

Also remember to be nice. I see heated arguments regressing into ad hominems by the third comment pretty regularly. We can be better than Reddit

[-] Shortstack@reddthat.com 2 points 1 month ago

I'm doing my small part.

Went from 100% lurker on Reddit to regularly active lemmy commenter

[-] Blaze@lemmy.dbzer0.com 2 points 1 month ago* (last edited 1 month ago)

Good post

Also, !fedibridge@lemmy.dbzer0.com for people who want to help promoting Lemmy Mbin Piefed

[-] rikudou@lemmings.world 2 points 1 month ago

My proposal have been a little more complicated, but IMO works well for a BFU:

  • create some set of rules for "default instances" - every instance that wants to be in the list must follow them and will be periodically checked
    • I don't have any particular rules in mind, but some examples might include active moderation team, obviously registrations being open and if you really want to make it easy, either no application question or having it automatically approved by an automod of some kind
  • on join-lemmy, present a registration form that will create an account on a randomly selected instance from the pool and redirect there afterwards
  • there should be a link somewhere for "experts" where you could link to the current wizard

I'm willing to work on this if we can sit down and agree on the criteria for the pool. I can also ask my UX guy to help a little.

Feel free to text me here or on Matrix if this is something you think is worth pursuing. I'd also appreciate if you let me know it's not the direction you want to go in.

[-] CosmicTurtle0@lemmy.dbzer0.com 1 points 1 month ago

I would call them "starter" instances. And I'm in agreement there should be a set of principles that these instances should follow but at the same time telling new users that it's okay to switch instances. I started in .world but moved due to their increasingly conservative changes.

While I personally would steer new users away from .world, I think it's more important to tell them it's okay to switch instances.

[-] Blaze@lemmy.dbzer0.com 0 points 1 month ago

I don’t have any particular rules in mind, but some examples might include active moderation team, obviously registrations being open and if you really want to make it easy, either no application question or having it automatically approved by an automod of some kind

Hexbear meets those requirements, which rule would you add to exclude them? Back in the day, exploding heads would fit them too

[-] rikudou@lemmings.world 1 points 1 month ago

That was just rules to make it work on the technical side - you're not helping the user experience if you have to wait half a day until someone manually approves your registration.

The rest would need to be discussed and actually thought out (and agreed upon with Lemmy devs, who own the join-lemmy domain).

I haven't given it much thought because I see no point if it never gets implemented.

[-] ArtificialHoldings@lemmy.world 1 points 1 month ago* (last edited 1 month ago)

maybe they should need to maintain a certain percentage of high pop instances that federate with them. Basically establishing a standard of trust.

"At least 80% of instances with over 1,000 active users must federate with you to be a Lemmy starter instance."

This guarantees that new users will see the majority of content, and the starter instances won't be embroiled in federation wars. The % value and pop numbers can change to reduce it down to a manageable number of starter instances.

[-] AnonomousWolf@lemm.ee 1 points 1 month ago

I'm the OP of one of the posts that blew up about UX.

This is great news, I will look into building something like join-lemmy/onboarding that could guide users, or improving join-lemmy

[-] nutomic@lemmy.ml 2 points 1 month ago

Its best if you improve the existing site, that way you dont have to worry about hosting, or directing users to your new site.

[-] letsgo@lemm.ee 1 points 1 month ago

"Which server do I join?" seems to be a sticking point for a lot of people.

The "Browse servers" page does say at the top "You can access all content in the lemmyverse from any server, so it doesn't matter which one you choose", but on showing this page you immediately scroll that message off the screen. Maybe if you kept that bit visible it would help.

Also I think comparing it with email servers might be helpful. People already know they can email anyone from any email server, and that signing up to, say, Posteo, doesn't mean you can only email other Posteo users.

[-] 0ops@lemm.ee 2 points 1 month ago* (last edited 1 month ago)

it doesn't matter which one you choose

That's not really true though, every instance has it's own rules, and it's own federation policies, not to mention the other instances that don't federate with it.

I'm already on lemmy, so it's not like I haven't gone through this before, yet I still haven't made a pixelfed account despite being interested because I don't want to just go for the biggest instance and I have no idea how to vet the other ones.

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[-] sabreW4K3@lazysoci.al 1 points 1 month ago

All this said, there have also been some suggestions to make onboarding easier by directing new users to a hardcoded default instance. This may sound like a good idea at first but won't work well in practice. Running such an instance would take significant time for administration and moderation, but we maintainers are already too busy. Besides it would be impossible to reach an agreement who this default instance should federate with or how exactly it should be moderated. So if you want to get nontechnical users to Lemmy, the solution is to link them directly to a specific instance based on their interests.

Wholeheartedly agree with this. Also people should get use to taking responsibility for their online experiences. Corporations have made people stupid to the point they reject autonomy.

[-] hansolo@lemm.ee 1 points 1 month ago

Let's all be clear, Reddit is part of the surveillance state.

You can't log in without Google and Apple trackers being allowed. New Reddit has recapcha trackers on every page. Only old.reddit doesn't track what you see, just what you write.

Your thoughts and content belong to a publicly traded company focused on profits if you use reddit.

[-] d00phy@lemmy.world 1 points 1 month ago

This might be an unpopular opinion, but I think the effort to make joining Lemmy easier has some downsides. One of the nicest things about these communities is how easy it is to have good conversations with internet strangers. I’ve grown to appreciate and hope for Lemmy not trying to be a Reddit replacement. In fact, I’m totally fine with “the masses” staying in Spez’s data harvesting machine. If, one day, Lemmy gets as popular as Reddit, I think it will inevitably have many of the same problems. It just theoretically won’t be selling your data for profit (one hopes, anyway). My wife isn’t super-techy, and I explained the concept of Lemmy to my wife in about 10 minutes. She set up an account in about 5.

To me, it’s not that using or joining Lemmy is hard. It’s that a lot of people have come to loathe change. They’re told that Lemmy is “like Reddit,” so why leave Reddit, all their accumulated Internet points, and their familiar communities/echo chambers? Pretty much all of them also use other data-harvesting social media sites, so they mostly don’t care about that aspect. When I tell my friends about Lemmy I talk about how the size of the communities is really conducive to good conversations from wide enough ranges of opinions and experiences, compared to Reddit’s too much of everything including trolls.

[-] Blaze@lemmy.dbzer0.com 1 points 1 month ago

I agree with the general feeling, but we could probably have a bit more activity while still keeping that feeling.

100k monthly active users would allow most of the communities promoted on !communitypromo@lemmy.ca to have more than one or two regular posters

[-] d00phy@lemmy.world 1 points 1 month ago

Forgot to add that I’m not saying Lemmy is perfect as is. For sure there are things that can be improved and tweaked. And by all means, people who want to contribute should be encouraged and applauded. I’m just saying that the community that’s grown here is pretty great, and growth coming from slow-ish trickle of new users probably wouldn’t threaten that. Right now, Lemmy has a good late-90s, early 00s community feeling, and I really enjoy it.

[-] Kyrgizion@lemmy.world 1 points 1 month ago* (last edited 1 month ago)

I don't really agree that it's much easier to start on Reddit. Especially nowadays.

-Post from an IP that was once used by a banned account? Also banned (after first being shadowbanned)

-Try to post in any niche sub of your choosing after making an account? Forget it, wait three weeks and farm 3K karma first (which encourages shitposting and reposting, lowering quality)

-Deviate a fraction of an inch from whatever sub's 500-page rulebook? Banned.

-Try to argue an unbanning? That's a permanent mute.

-Post anything - and I do mean anything - in a "wrong" sub, get immediately permabanned by a slew of subs you didn't even know existed.

-Some mod doesn't agree with something you posted? Even if it was 5 years ago in a sub that has since been deleted? Banned and muted.

Reddit is an absolutely terrible experience for new posters. How they even manage to retain a tenth of them is beyond me. I encourage them to keep it up however, more traffic for Lemmy.

[-] Resubscribe@lemm.ee 2 points 1 month ago

Another to add: Caught an IP ban for "report abuse" after reporting several bigots. Couldn't have been more than 5. No warning or previous infractions, just straight up IP banned. Appealing did nothing, of course. Eventually just stopped caring.

Saw quite a few people saying they had the same thing happen. The general consensus of those threads was just not to report *anything *anymore...

[-] unexposedhazard@discuss.tchncs.de 1 points 1 month ago* (last edited 1 month ago)

This post is about UI and onboarding tho, not about mod behaviour.

[-] bdonvr@thelemmy.club 1 points 1 month ago

Yeah new users are like, semi-shadow banned for a while

[-] abobla@lemm.ee 1 points 1 month ago

I can confirm. These guys are very open to pull requests that improve the platform.

[-] fmstrat@lemmy.nowsci.com 1 points 1 month ago

Easier

If choosing a server and signing up is too "hard" for someone, then I'd rather they stay on Reddit.

Can Lemmy benefit from your suggestions, definitely. But the easy vs hard structure to these types of conversations feel a lot like the shopping cart dilemma.

[-] JackbyDev@programming.dev 0 points 1 month ago

It's not that it's "too hard", it's that even a tiny set back for something that someone is already hesitant to do can be enough to make them not do it. It's just easier to call that "hard" or "confusing" than say "even a tiny set back for something that someone is already hesitant to do can be enough to make them not do it."

[-] fmstrat@lemmy.nowsci.com 1 points 1 month ago

Then they don't want to be here. Part of the reason this community is so great is because it's fueled by those who actively want to participate in a place like this. It doesn't have to be a place for everyone to be the best place for those here.

[-] JackbyDev@programming.dev 1 points 1 month ago

You can actively want to do something but be bombarded with minute ultimately irrelevant details and still get frustrated.

[-] commander@lemmings.world 1 points 1 month ago

FWIW, I think the design and layout of lemmy is superb. Way better than reddit, old and new.

You guys made a lot of good decisions.

[-] 1984@lemmy.today 0 points 1 month ago

I dont know. Not sure what can be improved, because that site keeps sending the majority of users to the large instances. Its against everything the fediverse was supposed to be. Decentralized. Not 5 instances having all users.

But whatever. Im happy on my smaller instance. :)

[-] nutomic@lemmy.ml 0 points 1 month ago

Are you referring to join-lemmy.org? It has a randomized order for the instances, so usually smaller ones are near the top.

[-] 1984@lemmy.today 0 points 1 month ago

I guess I need to check it out again. If that is true, its amazing.

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[-] Ulrich@feddit.org 0 points 1 month ago

If you see anything...that could be improved, the best option is to make that improvement yourself.

Are you under the impression that just everyone is a web developer?

Besides it would be impossible to reach an agreement who this default instance should federate with or how exactly it should be moderated.

If I may make a proposition: You can look at how Pixelfed allows certain instances that meet certain standards to opt into being listed in the app for discovery, all electronically. My recommendation would be to have 2 choices for users on sign-up:

  1. A random choice from the list of approved instances, that's rotated periodically to prevent any particular instance from being inundated with new signups
  2. "Choose a different instance" where users can enter their preferred one manually.

People can't seem to make up their minds if it matters which instance you join. I really don't think it does.

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[-] CosmicTurtle0@lemmy.dbzer0.com 0 points 1 month ago

Thank you for this post and encouragement. I am open to volunteering my time and talents to help people find Lemmy.

However, after the work is done, it would be fantastic if you all could invest in advertising. I know that Google and Bing aren't great but if I had to guess, search trend for "reddit alternatives" is probably rising and Lemmy is in a great spot to provide reddit refuges a life raft.

[-] cygnusx01@rblind.com 0 points 1 month ago* (last edited 1 month ago)

The great thing about Lemmy is that it is an open source project and you can tweak the UI yourself if you have a bit of HTML and CSS knowledge. Do not be put off by fancy words like Bootstrap, Inferno, Tailwind, many are just HTML, CSS, or Javascript under the hood.

If anyone on here is looking for a more a more accessible Lemmy theme, I helped make one recently for the instance RBlind: RBlind Lemmy Themes (Codeberg repo). I made detailed documentation as well which could be helpful for theme developers or for those interested in helping improve Lemmy's accessibility.

Since making the theme, I've been making some pull requests (PRs) with lemmy-ui and lemmy-docs to try improve the UI and docs based on some of the things I saw while developing the theme. I hadn't done anything involving PRs before but the Lemmy team dessalines and nutomic and other contributors have been very receptive so far and offering helpful suggestions. The changes are small but every bit counts, and when they trickle down to all users I am hoping it'll be a positive change for many users.

[-] rowanthorpe@lemmy.ml 0 points 1 month ago* (last edited 1 month ago)

In terms of the "default instance" suggestion, I have an interesting hybrid suggestion. What about having an "easy on-ramp" instance where you get registered for one month with a hard-exit (auto-migrate to other instance, perhaps using some kind of federated-auth/token system for the migration, and forced password-setup on first use of the new instance). At any point during on-ramp the user could configure destination-instance from a list in the settings (or configure auto-export for manual import to any other "auto-migrate-unsupported" instance), with optional early-migration if the user has decided before the end of the month. Optionally a recommendation engine could iteratively curate a list of suggested instances based on usage during on-ramp (admins of those instances could provide - limited number of - tags of their choosing for the engine to use for matching). That part could be opt-in because probably a lot of users would find it creepy. The UX would need to be very user-friendly "pointy clicky" because that would be the overwhelming target demographic of such an instance. I think "on-boarding and educating" is better than "gatekeeping" (which feels like the "if you need to ask the price you can't afford it" shopping trope). A nice side-effect is it already painlessly introduces users to the killer-feature "easy migration" between instances due to data-portability.

[-] nutomic@lemmy.ml 2 points 1 month ago

That would take a significant amount of work to implement, and we dont have the resources for it. But all the code is open source, so youre welcome to give it a try yourself.

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this post was submitted on 14 Feb 2025
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