My business has two similar reviews. I blame google map's pestering to leave reviews, sometimes thinking you went to business A but were next door at business B.
Reminds me when Amazon introduced the Q&A stuff and emailed people that have bought something with questions other people asked. Even though I sometimes didn't know the answer I responded, because I didn't want to be impolite, with sentences like: "Sorry I can't help you with that question" which Amazon just posted publicly in my name. The question emails I got had no information about that and it took me a few emails to figure out that I'm posting completely useless answers to their Q&A feature 🤣
I always laugh when I see those on Amazon, “sorry bought for my grandson, the ungrateful brat.”
This is why you should always respond to questionnaires with threats of violence.
It's really frustrating. Because on one hand, I don't want to support Google.
On the other hand, my favorite restaurants only have like 30 reviews.
I'm not going to use Yelp because they're even worse.
Leaving a review of a business on Google is doing more good for the business in the situation you’re describing, fwiw.
