I recall taking a date to the lab I was working in as a grad student and realizing after we got there that none of it is terribly impressive if you don't know what any of it does. She was unimpressed despite my excitement about all of it.
I later married a different woman who actually was excited about our lab things despite not being a scientist and having no idea what our many beige boxes do.
Do you think the mainstream media is truly surprised at people's reactions or is it simply acting surprised to behave in line with a dog and pony show about how the UHC CEO was the real working class hero and The Adjuster was evil and/or a lunatic that we should all despise?