McKay filed a complaint with the Commission for Complaints for Telecom-television Services, an independent organization that helps customers in Canada resolve complaints related to internet and television services. Rogers replied to that complaint in an email, saying McKay didn't have the authority to dispute the account because it wasn't hers.
"The complainant has expressly confirmed that they are not the account holder and are therefore not authorized to submit a complaint on behalf of the account holder," it said.
McKay said that when she tried to dispute her debt with Equifax, one of Canada's largest credit-rating agencies, Rogers told them the account is legitimate and that the debt is hers.
"So, on one hand … they're telling me I don't have any authority to complain about how this is being handled or about the fact that I'm being held responsible for something," she said.
Hell, LaGuardia has ASDE-X installed. The fire truck in question did not have a transponder, rending a significant portion of the system pretty useless in this case.
It's unclear whether any of the ground vehicles at LaGuardia are equipped with the transponders, or at least it was unclear the last I heard.