Yeah, odd response from this community. Entirely unexpected.
I plan on looking into it again, if nothing else than to have a backup when Plex finally does completely crap the bed.
Which I agree, this is pretty close, but I'm not there yet.
I'm glad you posted this because I thought I was alone too, I searched for and didn't find anyone with this problem. Almost made a post here, but decided I didn't want the abuse haha.
It's a very confusing and poorly worded email. My users were equally confused. Not everyone is techy or even deeply aware of how Plex even works. Nor should they be expected to.
The message was designed to confuse and extract money from people who don't know better. It's trashy and they should be ashamed.
That said, I'm still using Plex for the time being.