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submitted 1 month ago* (last edited 1 month ago) by scrubbles@poptalk.scrubbles.tech to c/selfhosted@lemmy.world

cross-posted from: https://poptalk.scrubbles.tech/post/2333639

I was just forwarded this someone in my household who watches our server. That's it folks. I've been a hold out for a long time, but this is honestly it.

They want me to pay to stream content that I bought from my hardware transcoded also on my hardware.

I'll say it. As of today, I say Plex is dead. Luckily I've been setting up Jellyfin, I guess it's time to make it production ready.

Edit: I have a Plex Pass. More comments saying “Just buy a plex pass” are seriously not getting it. I have a Plex Pass and my users are still getting this.

And for the thousandth person who wants to say the same things to me:

  • YES I know I'm unaffected as a Plex Pass owner.
  • My users were immediately angry at it, which made me angry. Our users don't understand what plex pass is, and they shouldn't have to, that's why I had it. The fact that they were pinged even though it should have kept working is horribly sloppy
  • Plex is still removing functionality. I don't care that "People should pay their fair share". If Plex wants to put every new feature behind a paywall, that's completely okay. They are removing functionality.
    • "But they have cloud costs". Remote streaming is negligible to them. It's a dynamic DNS service. Plex client logs in, asks where server is, plex cloud responds with the IP and port of where server is located. That's it.
    • "Good luck finding another remote streaming" - Again, Plex just opens up an IP and port. Jellyfin also just opens up an IP and port (Hold on jellyfin folks I know, security, that's a separate conversation). All "remote streaming" is is their dynamic dns. Literal pennies to them. Know what actually is costing them money? Hosting all of that ad-supported "free" content that they're probably losing money on.

In short, I don't care how you justify it. Plex is doing something shitty. They're removing functionality that has been free for years. I'm not responding to any more of your comments repeating the same arguments over and over.

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[-] 30p87@feddit.org 202 points 1 month ago

I never got the idea of selfhosting but paying (except for enterprise-grade support or donations) anyway.

[-] LandedGentry@lemmy.zip 163 points 1 month ago* (last edited 1 month ago)

You know all the certs and security and port stuff you need to do? Plex does that. You just download the app, point it at your folders with media, and you’re all set both at your home and beyond it. There is no self hosted solution that is that turnkey. I really don’t understand how so many people don’t see the appeal of that. It makes quasi-selfhosting possible for people with far less technical knowledge than those of us here.

I could write a less than one page bullet point instruction and virtually anyone who knows how to work a desktop computer could get a server up and running in one or two hours tops. If they have any computer experience, more like 30 minutes.

What’s more, people with literally no computer knowledge can easily open the app and watch your stuff. They just make an account, download the app, and they’re off to the races. TV, tablet, doesn’t matter. There is no self hosted solution that is nearly as streamlined as Plex. I say this as somebody who likes jellyfin a lot. They are completely different experiences that require completely different levels of knowledge

[-] LilB0kChoy@lemm.ee 31 points 1 month ago

I run into you again! This time I get to wholeheartedly agree with you! You are spot on and nailed it.

I use Plex for exactly the reasons you said because when I set it up I didn’t know anything about self hosting a media server and I wanted to share with family in other locations. I keep it because it’s so easy for my older, less tech savvy family members to access so I don’t have to be their support person for it.

I’d consider Jellyfin if the end user access was more plug and play.

The biggest thing about this is I don’t get why OP is so annoyed. If you have a Plex Pass you’re not impacted, you can still share and your users can still access your library for free, they can’t share with you without a Plex Pass but who cares.

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[-] 9point6@lemmy.world 57 points 1 month ago

For a good while, Plex was the only game in town that did the job well, and they put the transcoding feature behind the paywall.

Given it wasn't that expensive for a lifetime pass a number of years ago (I remember it was cheaper than a game anyway) and they still seemed relatively user-centric at the time, many people like me felt like they were supporting developers building something that was useful to us.

I still run my Plex server since it's not really costing me not to, but I've been running Jellyfin too for a little while and it more or less can do the same job these days

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[-] Darkassassin07@lemmy.ca 36 points 1 month ago

In the case of plex, it's not 100% selfhosted. There's a dependence on plexs public infrastructure for user management/authentication. They also help bypass NAT by proxying connections through their servers so you don't have to setup port forwarding and can even easily escape double NAT situations.

I can understand paying for that convenience, but cost keeps rising while previously free features continue to get locked behind paywalls.

Tbh, having users required to authenticate with plex.tv was enough for me to look elsewhere. The biggest reason to self host for me is to remove dependency on public services.

[-] deegeese@sopuli.xyz 24 points 1 month ago

The central user management is not a feature, it’s a hook to force people to pay for self-hosted software.

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[-] SplashJackson@lemmy.ca 158 points 1 month ago

Lol "Your Friends at Plex"

get fucked, assholes, Jellyfin is better anyway

[-] legion02@lemmy.world 35 points 1 month ago

Doesn't jellyfin just not do this at all? Like if you want to stream remotely you need to figure out a vpn solution to do it?

[-] semperverus@lemmy.world 23 points 1 month ago

You can stream remotely via jellyfin if you expose your server to the internet. VPN is safer but not the only option.

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[-] Inaminate_Carbon_Rod@lemmy.world 21 points 1 month ago

I fucking hate corporate speak.

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[-] Xanza@lemm.ee 113 points 1 month ago* (last edited 1 month ago)

Seems like it was only a matter of time.

20% more will jump to Jellyfin. The other 80% will entrench and talk even more about how great Plex is. I mean Jesus, $250 to watch pirated movies. lol wtf It's also fucking wild to me that people are defending a monetization model that is on self hosted hardware. Like, I gotta pay for my server and then a license to avoid buying DVDs. Fuck it, at this point just buy the fucking movie.

Ya'll are brain dead. Plex loves you tho.

[-] scrubbles@poptalk.scrubbles.tech 21 points 1 month ago

Yup, read through this thread and it becomes clearer and clearer. and trust me, I've been a long time hold out, I've been through this many times - but this is the first time I've seen functionality removed from Plex to be put behind a paywall. And doing a price hike at the same time. Absolutely shitty. I've already migrated off.

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[-] drspod@lemmy.ml 112 points 1 month ago

Trying to monetize the piracy of your users. That's a bold business strategy.

Look, I know a lot of people could be using the sharing feature to share material that is in the public domain or that they own the copyright to, but let's be honest: most of that sharing would be considered an "unlicensed public performance" by the MAFIAA.

[-] mosiacmango@lemm.ee 69 points 1 month ago

They sold to private equity a couple years back. The enshittification started that day.

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[-] glitching@lemmy.ml 95 points 1 month ago* (last edited 1 month ago)

not a plex user but someone buried the lede here... to me, this is the neon sign that screams GTFO:

we noticed that you've accessed libraries in the past

what business of yours is it to notice my private comings and goings?! what other actionable intel do y'all keep in your logs?! bye!

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[-] shan23@lemmy.world 80 points 1 month ago

Guess it’s time to start using jellyfin and contributing

[-] cellardoor@lemmy.world 29 points 1 month ago

JellyFin is fantastic software and I have no complaints.

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[-] phoenixz@lemmy.ca 66 points 1 month ago
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[-] secret300@lemmy.sdf.org 56 points 1 month ago

Oh no a paid, proprietary, piece of shit software does something shitty. Who could've ever saw this coming?!

I've said it for years anytime anyone mentioned running a Plex server. As soon as you install that on your server or your homelab it's no longer your server. Proprietary software is malware

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[-] TheTechnician27@lemmy.world 54 points 1 month ago* (last edited 1 month ago)

Exhibit #46,853 for why freeware will inevitably fall out from under your feet and why you should exclusively use FOSS wherever possible.

EDIT: Here's Jellyfin's 'How to Contribute' page.

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[-] ozoned@lemmy.world 46 points 1 month ago

YES JELLYFIN! Thank you Plex for enshitifying!

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[-] Darkassassin07@lemmy.ca 45 points 1 month ago

I got the same email.

I haven't had plex installed for over 7 years, and I've NEVER used the shared libraries feature.

We noticed that you’ve accessed libraries from friends and family in the past

They've apparently noticed activity that's never occurred.

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[-] HulkSmashBurgers@reddthat.com 44 points 1 month ago

I've only ever used jellyfin and have no complaints.

I avoided plex and went with jellyfill because it's free/libre software.

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[-] dezmd@lemmy.world 44 points 1 month ago

"On 21 May 2008, XBMC developer Elan Feingold forked the source code of XBMC and started a new project called Plex"

GPL v2 source.

They've long been suspected of being greedy lil GPL violaters.

https://trac.ffmpeg.org/ticket/2974

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[-] commander@lemmy.world 39 points 1 month ago

The more users on Jellyfin the better shot it has at getting more developer attention and users willing to contribute financially even if just occasional one off donation. How it goes with any open source application. More users, more developer interest, more feedback from users, subset of users willing to financially support the project

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[-] njm1314@lemmy.world 39 points 1 month ago

So as long as the server owner has Plex pass everyone's still able to stream from the server?

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[-] pyre@lemmy.world 37 points 1 month ago

"your friends"

dude my friends don't charge me for shit

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[-] Alph4d0g@discuss.tchncs.de 35 points 1 month ago

Jellyfin. Tailscale. Bob's your uncle.

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[-] veng@lemmy.world 34 points 1 month ago

My bad, this is all because I finally decided to purchase a lifetime pass.

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[-] SirEDCaLot@lemmy.today 34 points 1 month ago

I don't use Plex. I have never used Plex. But based on the one time I tried, this doesn't surprise me even a little bit.

Years ago I installed it on my NAS, it was a one click download package. I installed it and hit the button to set it up. And then it prompted me to make a cloud account.

Why do I need a cloud account? I am logging into my local server and I am not sharing anything with anybody nor am I subscribing to any cloud services. I have no need of a cloud account. But, the way they built the thing, you need a cloud account to log into your local system.

I did not create a cloud account. I uninstalled it. I concluded that a company that claims to care about user privacy, but requires cloud integration in an area that absolutely does not require cloud anything, does not actually give a shit about privacy. I Googled and found that the requirement for a cloud account was, at the time, a fairly new thing. Lots of people didn't like it. I concluded that this company was beginning to enshittify, although this was years ago and none of us had heard that word yet. But either way, it was obvious that the company was moving in a not customer-friendly direction and I did not want to be along for the ride.

My choice has been proven right several times over the years since. And yes, every time they remove a feature, or make some other customer unfriendly decision, I retell this story.

The moral here is that a company either cares about its customers or it doesn't, and it's usually pretty easy to tell which one fairly quickly. When one bad decision is made, and not corrected, others will follow.

Synology is the latest example of that. For anyone not paying attention, they have recently announced that their 2025 series units will only work with Synology branded hard drives, which are of course more expensive than standard Seagate or Western Digital drives (which work just fine). But if you look, the bread crumbs are there and form a trail. Over the last few years they have removed features, for example the device is no longer can decode h.265 surveillance video, and the units will no longer display SMART data for 'unsupported' drives. I say no longer because they used to, but an update changed that so they no longer do.

Bottom line though is don't do business with companies that don't respect you.

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[-] Steve@startrek.website 33 points 1 month ago

Friendship ended with plex, jellyfin is new best friend.

[-] bktheman@awful.systems 33 points 1 month ago

Thank you for posting this. I thought it was just me.

In my case, one user actually lost access entirely to my libraries, the updated app was trying to force him to buy a personal pass, even though I have a Plex pass.

I had him reset his app and clear cache, to no avail. I ended up having to REMOVE his access to my libraries, and then reshare them to him, before he could access them again.

He was quite upset at Plex during the entire process.

Then the next day, he got this same email, and was frustrated all over again thinking he was gonna have to fight it again.

Really terrible customer service here, very sloppy. Aside from the fact that this is a greedy cash grab, it's just being done poorly.

Jellyfin still isn't feature packed enough for me to switch to, unfortunately.

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[-] Jiggle_Physics@sh.itjust.works 30 points 1 month ago

Dropped this for jellyfin years ago

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[-] ClemaX@lemm.ee 30 points 1 month ago

Fuck them, glad I switched to Jellyfin years ago.

[-] rumba@lemmy.zip 30 points 1 month ago

Playon, Evernote, Lastpass, there have been plenty of examples.

Whenever a company starts charging for previously free features, it's time to GTFO, even if you're on their pay side.

I've got lifetime Plexpass, but I can read the writing on the wall. It's only a matter of time before they enshittify my product or stop providing updates. They'll sunset Plex and start Plex+ or some shit, give em a year or so.

Get your Jellyfin installed and working, they can work beside each other. Tailscale if it's just you, reverse proxy if you have the fam on in.

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[-] melmi@lemmy.blahaj.zone 23 points 1 month ago

It seems like multiple things are being conflated here and I'm not sure what the reality is because I've never used Plex.

Some people claim this has something to do with Plex needing to pay for NAT traversal infrastructure. Okay, that seems sort of silly but at least there's the excuse that their servers are involved in the streaming somehow.

But their wording is very broad, just calling it "remote streaming." That led me to this article on the Plex support website, which walks people through setting up port forwarding in order to enable "remote streaming"! So that excuse doesn't really seem to hold water. What exactly is being paid for here then? How do they define what "local streaming" is?

[-] scrubbles@poptalk.scrubbles.tech 19 points 1 month ago

Exactly my point. There's some due hard people here saying that remote streaming is only possible because of plex's servers, but that's just not true. They act as fancy DNS or proxying, they lust point to your local server. That's all. Regular DNS or even an IP and port are all it takes to get remote streaming up

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[-] PP_BOY_@lemmy.world 23 points 1 month ago

This was announced several months ago

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[-] FreedomAdvocate@lemmy.net.au 22 points 1 month ago

As long as the library owner has a Plex Pass nothing changes for ANYONE who is streaming from that Plex Server.

[-] cantankerous_cashew@lemmy.world 21 points 1 month ago

It was only a matter of time. Plex is a Series C startup, employs 100+ people, and has taken substantial VC investment. Those investors are expecting exponential returns, and a "one-time lifetime payment" will never sustain that sort of growth

[-] Ledivin@lemmy.world 21 points 1 month ago

I'll be honest, I thought Plex Pass was always a requirement for this 😅

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[-] j0ester@lemmy.world 21 points 1 month ago

That was announced 2 months ago?

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[-] Album@lemmy.ca 20 points 1 month ago* (last edited 1 month ago)

This email is talking to you as a user of other libraries not yours, not as a server owner.

"Alternatively, server owners can purchase a Plex Pass, which will grant you continued remote streaming of libraries that you have been given access to."

As communicated previously, Plex pass users also get the benefit of the "Remote watch pass."

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this post was submitted on 01 May 2025
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