I agree. If people are drawn to Linux because they like the idea of it and accept they have a learning curve, that's great! But, moving to Linux through hatred or frustration with Windows will likely lead to even more frustration when Linux doesn't work the way they expected.

I intentionally didn't include it in my post because I didn't want the wave of differing opinions to distract from my point.

Personally, on balance, I would suggest Mint (Cinammon) for a new user, especially if it's an Internet stranger. Of course, I expect many, many replies disagreeing or explaining why I'm wrong and should pick ... something else.

There are loads of distros that are, or claim to be, friendly to new users. As with everything, all have advantages and disadvantages. My kids use Bazzite on their laptops because I can support them and deal with anything unexpected. I wouldn't recommend it to a random person because the installation isn't as friendly as others, and it's not as prevalent, so there is less support via search engines. The forums are quite active, and the community is friendly, but many folk would rather look for an existing answer than ask anything new. Then of course there's Ubuntu (with Snap et al), Pop!_OS, Elementary, Deepin etc etc. We could probably discuss the merits and detractors of each forever, just like currently happens in so many threads on Lemmy, Reddit and others.

So, why would I suggest Mint? Simply because it's not a wrong answer. It's easy to get, easy to install, has a great and welcoming community, and serves as a great place to introduce users to the ecosystem. After using it for a while, they can make their own, more informed choice of their next distro. There are plenty of other not wrong distros to choose from, but Mint is the one I would suggest.

They are still conceptually different operating systems. There are users who are unable to upgrade because their hardware is deemed incompatible, and when Windows 10 support ends they will be left without updates. Microsoft no doubt have reasons for this, probably some good and some bad, but ultimately this is not the same as the "Windows as a service" that was sold to customers when they paid for the licence.

Here are three sources reporting that Microsoft employee Jerry Nixon announced it at Microsoft's Ignite conference in 2015. They announced the transition to "Windows as a service" model, and it is also reported that Satya Nadella described this as a "new era" for computing.

https://www.theverge.com/2015/5/7/8568473/windows-10-last-version-of-windows

https://www.windowscentral.com/windows-10-may-be-last-version-windows-microsoft-rethinks-operating-system

https://www.bbc.co.uk/news/technology-57443598

I don't have a link to a Microsoft source, or the original video/audio, but the sources are reputable enough that I'm sticking with my original statement.

Exactly. Us Linux users, as a collective, tend to shoot ourselves in the foot here because we can't decide on the "best" distro for beginners. If we all just said one thing, with confidence and without arguments, and without saying "it depends...", more would probably make the switch.

No major outlets that the average user would frequent are likely to sell laptops with any Linux distro pre installed. Many non-technical users wouldn't even reinstall Windows by themselves, let alone Linux.

Any of the usual starter distros would be a good choice because once they are in the ecosystem they can find their own path. When a non technical person asks how to get Linux, there is no worse answer than a barrage of information followed by more questions. Just pick one, say it confidently, and assist them to make it happen.

I recall them saying Windows 10 would be a rolling release and it would be the last one you ever had to buy. Could be wrong though. I don't pay much attention because I haven't used it since Windows 7. I don't have a link to back this up, just my hazy memory.

Richard? Is that you?

Life insurance might not pay out for suicides. If he has family or anyone else mentioned in his policy he may not want to jeopardise that. No idea if that applies to OP's neighbour, but it's one potential reason.

I've been boycotting Amazon (UK) for a few years now. It's not easy! Sometimes it doesn't take much longer to source items, but other times it takes way longer. I have limits though, and occasionally I end up caving-in and just using Amazon, but it's getting rarer all the time. Now I use them once or twice per year. I tried using onbuy for a while, but we got a couple of faulty items from them and their support completely ignored me, so I stopped using them. Generally, here are some of my most common alternatives:

general stuff and gifts: Argos, ebay, etsy
tech: overclockers, ebuyer, scan.co.uk
electronics: John Lewis, AO, Richer Sounds
books/dvds: hive.co.uk, Waterstones, WH Smith
pharma: boots, simpleonlinepharmacy, well
household: Robert Dyas, Dunelm, John Lewis
pets: zooplus
spare parts: buyspares.co.uk

And for a wishlist alternative I use wishlist.com. (edited to fix formatting)

I recently started getting spam to my dailymotion account.

Another variation of this is when you used Google, and the responses to the post say "Use Google", or links to lmgtfy.

TIL