As a #2 person, when my level-of-current-knowledge hits a ceiling and I ask for technical advice in forums or lemmy or even social media, it often comes from a #1 person.
Assuming its specialized knowledge few other #2 have.
Half the time I get an answer (about what and how) AND background explanation (giving context and WHY).
But half the other time a #1 doesnt realize easy things for them are hard for me. When they are miles ahead their answer assumes I have a host of other skills already in place. But I dont know what I don't know so I dont ask for them.
But ... every answer from a helpfull stranger is appreciated. Just bridging knowledge is hard.
I prefer FOSS as much as possible and didn't read all comments on YouTube but ... desktop applications are not SAAS. eg LibreOffice and Adobe apps. But I guess it only requires a different title as the list itself is useful